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eXPERIENCE + iNNOCENCE Tour Heading To Europe


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2 minutes ago, Tobybezeke said:

U2.COM, WHERE IS MY PRESALE CODE STAYING????????????????????????????????????????????????????????????????

IF I CAN'T BUY TICKETS BECAUSE YOU GUYS ARE INCAPABLE, I WANT MY MONEY BACK!

first, calm yourself down...

now... please check your profile (http://www.u2.com/profile) and the TOUR page (http://www.u2.com/tour)... If you are eligible to receive a code, it should be there...

If your are certain you should have it and it doesn't appear, please contact the customer support service, either by filling the CONTACT US form in the HELP page (http://www.u2.com/help) or by calling them [(855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)]

 

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10 minutes ago, dvdspence said:

I'm fed up with the poor support provided for fans. I have been a fan club member since the propaganda paper based days and now find myself in the Innocence priority group because I refused to pay $40 (a special rate reduced from $50!?) to renew - it was cheaper at the time to buy a new subscription. Trying to raise this through support, I suspect they will respond in a few days when the pre-sale ends! 

You let your account to lapse - that's the reason you are now in the innocence group...

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I

13 minutes ago, Max Tsukino said:

first, calm yourself down...

now... please check your profile (http://www.u2.com/profile) and the TOUR page (http://www.u2.com/tour)... If you are eligible to receive a code, it should be there...

If your are certain you should have it and it doesn't appear, please contact the customer support service, either by filling the CONTACT US form in the HELP page (http://www.u2.com/help) or by calling them [(855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)]

 

I logged out and back in and there is nothing.

I have been a paying member since the beginning of this site!

I'm not going to spend 67 GBP like someone here did to find it out!

 

Big disgrace!

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1 hour ago, shack1 said:

Crikey. Is that a good lower tier seat you've got for £101 ?  I don't mind so much paying that as paid €110 for an upper tier Croke Park seat nearer the back than the front.

Hopefully will be able to bag two on tomorrows sale.

I'm in block 116 which is Adam side, lower tier. 

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Just noticed this on the website: 

"Additionally, fans who pre-ordered Songs of Experience with participating retailers prior to November 30th, 2017 are also eligible for a pre-sale opportunity for shows in the UK, Germany, France Spain, Portugal, Denmark, Italy and Holland"

Is Ireland deliberately excluded? 

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Also I have regularly renewed the registration in November 2017 but I have not received any code, this is really unacceptable, i'm a Experience group member like to write in my account Info but there isn't any code.

Do you have any suggestions? 

 
 
 
 
 
47/5000
 
 
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1 minute ago, voxelevation said:

Also I have regularly renewed the registration in November 2017 but I have not received any code, this is really unacceptable, i'm a Experience group member like to write in my account Info but there isn't any code.

Do you have any suggestions? 

 
 
 
 
 
47/5000
 
 

If your are certain you should have it and it doesn't appear, please contact the customer support service, either by filling the CONTACT US form in the HELP page (http://www.u2.com/help) or by calling them [(855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)]

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3 minutes ago, mich40 said:

If your are certain you should have it and it doesn't appear, please contact the customer support service, either by filling the CONTACT US form in the HELP page (http://www.u2.com/help) or by calling them [(855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)]

 
obviously I've already done this but without having an answer
 
 
 
 
 
57/5000
 
 
 
Edited by voxelevation
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