Subscriber ally33 10 Posted January 18, 2018 Subscriber Share Posted January 18, 2018 6 minutes ago, acrobat74 said: I still haven't received any FU@##[]ing u2.com presale code, I'm experience group and it doesn't appear any code on account info! what can i do? Have you checked your emails as u2.com sent one out with your code? Quote Link to post Share on other sites
Subscriber acrobat74 1 Posted January 18, 2018 Subscriber Share Posted January 18, 2018 I haven't receive any email! I have read that who request a presale code for american dates, is not getting presale code. I will try to use the code I received for usa dates.... I've received on text message and I hadn't used... wil it work? Quote Link to post Share on other sites
Community Moderator Max Tsukino 2,758 Posted January 18, 2018 Community Moderator Share Posted January 18, 2018 2 minutes ago, acrobat74 said: I haven't receive any email! I have read that who request a presale code for american dates, is not getting presale code. I will try to use the code I received for usa dates.... I've received on text message and I hadn't used... wil it work? Please check your profile (http://www.u2.com/profile) and the TOUR page (http://www.u2.com/tour)... If you are eligible to receive a code, it should be there... Quote Link to post Share on other sites
Subscriber acrobat74 1 Posted January 18, 2018 Subscriber Share Posted January 18, 2018 I don't know how i can explain this... I haven't any code on my profile (http://www.u2.com/profile) and the TOUR page (http://www.u2.com/tour)!!!!!!!!!!!!!!!!!!!!!!!!! sorry but I'm a bit angry.... and worried.... I don't think I can use the Usa code I received on a text message... it doesn't start with U2EIA Quote Link to post Share on other sites
Community Moderator Max Tsukino 2,758 Posted January 18, 2018 Community Moderator Share Posted January 18, 2018 3 minutes ago, acrobat74 said: I don't know how i can explain this... I haven't any code on my profile (http://www.u2.com/profile) and the TOUR page (http://www.u2.com/tour)!!!!!!!!!!!!!!!!!!!!!!!!! sorry but I'm a bit angry.... and worried.... I don't think I can use the Usa code I received on a text message... it doesn't start with U2EIA If you are certain that you should get a code but you don't have it, please call the customer support service [(855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)] and explain your situation... Quote Link to post Share on other sites
Subscriber acrobat74 1 Posted January 18, 2018 Subscriber Share Posted January 18, 2018 yes I have already wrote an email but I think that now in USA is at least 3:22 am on NY and no one will answer.... Quote Link to post Share on other sites
kikiguy 1 Posted January 18, 2018 Share Posted January 18, 2018 Tried to use my experience presale code for Manchester this morning and it only unlocked the VIP expensive seats! I want 2x GA! Help! Quote Link to post Share on other sites
Subscriber Wigwam67 7 Posted January 18, 2018 Subscriber Share Posted January 18, 2018 36 minutes ago, kikiguy said: Tried to use my experience presale code for Manchester this morning and it only unlocked the VIP expensive seats! I want 2x GA! Help! See replies to the 2 other threads you’ve posted on! Quote Link to post Share on other sites
Community Moderator mich40 2,560 Posted January 18, 2018 Community Moderator Share Posted January 18, 2018 Just now, Wigwam67 said: See replies to the 2 other threads you’ve posted on! Best to let the Mods handle this. That's what we are here for. Quote Link to post Share on other sites
Community Manager bigwave 778 Posted January 18, 2018 Community Manager Share Posted January 18, 2018 38 minutes ago, kikiguy said: Tried to use my experience presale code for Manchester this morning and it only unlocked the VIP expensive seats! I want 2x GA! Help! you are showing as free member, if you just got a paid sub, you should log out & on again to show up as paid subscriber (and you will be in iNNOCENCE group, presales tomorrow) Quote Link to post Share on other sites
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