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lauretta1979

Album presale

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On 27-1-2018 at 10:11 AM, drunkchicken1 said:

Has anyone received an email from their album presale code provider saying that the code can be used for these new dates? I'm waiting on Universal music in Germany to send/publish something but no news yet.....?

Bol.com (Netherlands) sent the e-mail confirming this last Friday.

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The link I received with my album presale code does not list any of the additional dates or Irish shows. Will there be a new link or will this one be updated? 

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Dublin album pre-sale on Wed 31st from 12pm. 

Got a code for Three presale too but it appears to be on at the same time as the general sale on Friday. Should have a decent chance at getting one ticket per show with the 4 pre- sale codes I have (subs, album and Three x2)

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I was told this morning that the album pre-sale code I have from my SoE purchase on U2.com is not valid for the Dublin pre-sale, see below:

Thanks for contacting U2.com Fan Support; I will be more than happy to assist you with this.   

I do apologize but the only codes that can be used are from the fan club experience and innocence group!


If you have anymore questions or concerns please contact us back via email or our customer service line at 855-867-5297!

 

Have a great day!

 

Sincerely,

Olivia

U2.com Fan Support

 

So frustrating!!!

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This is what ticketmaster.ie is saying about the presales. If this is not the case, it certainly was rather misleading from U2.com to list the countries eligible for a presale code yet in reality customers can't use the code to purchase Dublin tickets in advance.

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1 hour ago, miracleboy said:

I was told this morning that the album pre-sale code I have from my SoE purchase on U2.com is not valid for the Dublin pre-sale, see below:

Thanks for contacting U2.com Fan Support; I will be more than happy to assist you with this.   

I do apologize but the only codes that can be used are from the fan club experience and innocence group!


If you have anymore questions or concerns please contact us back via email or our customer service line at 855-867-5297!

 

Have a great day!

 

Sincerely,

Olivia

U2.com Fan Support

 

So frustrating!!!

Can't say for sure, but I think that must be a misunderstanding.

Olivia at u2.com probably meant that the retail presale code can't be used in the Innocence or Experience presales - rather you have to use in in the Retail presale...

Either that, or she is misinformed...

 

 

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