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NYC #3 Presale nonfunctional


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From the FAQ on the HELP page (http://www.u2.com/help)

Quote

If I already purchased tickets for 2018 U2eiTour shows, may I use my code again for recently announced additional shows?
If you already used your unique code to purchase 2 tickets for U2eiTour shows, you are not eligible to purchase tickets in presales for additionally announced shows.
Code use is audited and anyone found to be abusing presale privileges risks cancellation of ticket purchases and U2.com subscription.

 

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Aaargh.  Yes, his code starts with that.  Did any additional instructions go out last night?  He's logged on to his TM account, and inputting his (completely previously unused, including for the US leg dates already announced and the JT tour) presale code--which is then accepted as valid.  Only when then searching for tix does the error message occur repeatedly.

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