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mike7man

NYC #3 Presale nonfunctional

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3 minutes ago, mike7man said:

Aaargh.  Yes, his code starts with that.  Did any additional instructions go out last night?  He's logged on to his TM account, and inputting his (completely previously unused, including for the US leg dates already announced and the JT tour) presale code--which is then accepted as valid.  Only when then searching for tix does the error message occur repeatedly.

Best thing to do is to go through the link on the Tours page: http://www.u2.com/tour

If it doesn't work then he should call Customer Service to see if they can help him:  U2.com questions please call our customer support team at:
(855) 867-5297 (inside the US)
+1(949) 333-4820 (outside the US)

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As I just said in the other thread, mich40's suggestion to try another browser worked!!  Thanks!!  My Dad (and I) are happy people, and appreciate the help!

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Did anyone get GAs yesterday for MSG3? I tried on a phone and computer, and different browsers, and nothing. After about 30 minutes it switched over to the list of seats on the right of the screen, on the computer, can't even search for floor seats anymore except on phone.   Any tips on how to get it back to being able to at least try searching for floor seats? (Just on the off off chance that any more are released today or tomorrow.)  

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