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U2 Digital downloads at U2.com


axtung_beibi
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8 hours ago, axtung_beibi said:

Thanks so much for the info! I really appreciate it.

But you know I added all of the downloads into my cart and purchased them then something went wrong: 

We're sorry, but the page you requested doesn't seem to be working right now. An email has been sent to the webmaster. You can also call our toll-free order line at 1-800-767-7160 or International at +1-916-414-2921.

I called and spoke with a Supervisor who is opening up an investigation on this. I'll let everyone know how it plays out. The charge is pending on my CC.

Thanks again for the info.

keep us updated, and if you can add links here (or via PM) that are not working, we can pass up chain, cheers

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Thank you, bigwave. Much appreciated. 

Any of the FLAC digital downloads at the link below (have not tried MP3) can be added to the cart and purchased. However, the system blue screens after buying.

https://u2.fanfire.com/cgi-bin/WebObjects/Store.woa/wa/artist?sourceCode=U2CFCMWWUSD&categoryName=All+Products&artistName=U2com

I'm not sure if you can have someone look into it for me. I didn't receive any email or calls since my initial contact when I dialed in. I spoke with two different support people and my card was charged.

All I want to do is listen to U2 in FLAC because it's so much better than the other formats and my ears know it!

Cheers!

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  • 2 weeks later...
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I talked to customer service just now at 800-615-1324 but the guy couldn't help me. He suggested I dispute the charge with my credit card company. He has absolutely no record of my transaction. So, I emailed customer service from the Contact Us template at u2.fanfire.com.

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  • 2 weeks later...
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On 7/23/2018 at 12:01 PM, axtung_beibi said:

I got an answer from Live Nation Merchandise Customer Service: Unfortunately, your order has been canceled. The item is no longer available.

Fortunately, I found https://us.7digital.com/ and got what I needed there. Cheers!

I'm glad you found them!

I don't understand why they aren't here anymore...

 

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