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U2 Rules

2019 Subscription - Subscribers Gift

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6 hours ago, manu81 said:

That s the answer of my question 😡

 

Hello Manuel,

 

If you have purchased the U2.com "INNOCENCE + EXPERIENCE LIVE, 2015 & 2018" or Premium Package and are inquiring about the status of the double CD, the latest information is located here:

https://www.u2.com/news/title/innocence--experience-live-2015--2018/news/

 

If you need anything else, just reply to this email. 

Sincerely,

Jaime 

U2.com Team

 

what a nightmare 😡

  Early 2019, LOL....... We don't even know the tracklisting........ And it's nearly 2022

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Yes, I realize things happen. That's understandable.

But an update would be greatly appreciated, as it is now mid-July.

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It will come out eventually.  At the end of the day, no matter how many times you e-mail customer service for an update or post comments about how horrible it is to have to wait, it is not going to make it come out any quicker.  The best thing to do is just check for an update once in a while and rest assured that you will receive it.  It might be next week, next month or in December, but it will come and it will be amazing. 

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that may well be true but in the end the campaign is just as disappointing as it is.  and you can not deny it

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On 7/12/2019 at 3:15 PM, BraddB said:

One thing (touring) doesn't have to do with other (producing Cds or at least letting us know when to expect them) respectfully. Just poor business / customer support.  Peace. 

My comment was not intended to be critical of anyone's opinion or feelings.  I've learned to look on the bright side of things or life totally sucks.   It's my approach to this as well.   I'm also frustrated.  I'm using YouTube for my fix until we get the cds.

In no way was I trying to diminish anything anyone has written. 

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Hi I just subscribe to U2 member this June 2019 and I chose Vinyl as my gift. Till now I have not received it. I'm residing in Singapore. Can anyone advise who can I check the delivery status with?

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4 hours ago, Tulips02 said:

Hi I just subscribe to U2 member this June 2019 and I chose Vinyl as my gift. Till now I have not received it. I'm residing in Singapore. Can anyone advise who can I check the delivery status with?

Please contact the customer support team (contact info on www.u2.com/help). Provide the date and subscription information that you received via email and ask them for an estimate about when your gift will arrive...

please let us know what's the outcome (either here or via PM). Thanks.

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On 6/6/2019 at 7:35 PM, Max Tsukino said:

Be sure that we will have more details and eventually the delivery start will be announced.

But for the moment, the NZL/AUS/JPN/KOR/SGP tour presales are happening... let's have patience and wait...

Are the presales still happening?? Last news on the shows in The far east were from june 19th. What's the problem with an update on tracklisting and dispatching? If there are troubles then be clear to the fans. Now we don't hear anything, that's frustrating. The subscribers are very positive about this great gift, but the teasing of it doesn't please at all.

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2 hours ago, cristiu2 said:

Are the presales still happening?? Last news on the shows in The far east were from june 19th. What's the problem with an update on tracklisting and dispatching? If there are troubles then be clear to the fans. Now we don't hear anything, that's frustrating. The subscribers are very positive about this great gift, but the teasing of it doesn't please at all.

At this time, there are no further presales scheduled. Also, at this time, we have no additional information about the subscriber gift; but be sure that when information becomes available, it will be posted here. Until then, we just have to exercise patience. 

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You have to make U2 aware that they should make a statement and not write times to wait and be patient.  As long as the wait is very annoying and the desire always to pay a membership to get a gift at the end or to buy overpriced tickets at Livenation or Ticketmaster.  we all have to write something to get attention.  It would be best if U2 offers all your concerts for download.

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