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U2 Rules

2019 Subscription - Subscribers Gift

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6 minutes ago, Max Tsukino said:

As of right now: No.
We don't know any date for it - better to keep checking the site and Zoo for any possible announcement.

Honestly, impossible to know... the store theoretically could add something related to the current tour as we speak, or it could wait until the tour ends... or nothing related to the tour, but again: it can be now, next week, next month, etc...

Thanks, Max. Both comments are helpful. I’ll wait another week then.

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Reaction Live Nation :

===========================

 

HiOn 11 Nov 2019, at 15:36, orderhelp@livenationmerchandise.com wrote:

Hello,

Thank you for choosing Live Nation Merchandise.

 I am sorry to hear the order was not received. The order has been fully refunded for Delivery Failure, the ordered product is no longer available to be reshipped. Please allow up to 5 full Business Days for the refund to post.  We apologize for any inconvenience.

If you have any further questions or concerns, feel free to contact us.

Sincerely,

Kevin
Live Nation Merchandise Customer Service

=========================

 

After a year of waiting,  is this an totally unacceptable mail !

A refund, cheap solution !

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7 hours ago, Guus said:

Reaction Live Nation :

===========================

 

HiOn 11 Nov 2019, at 15:36, orderhelp@livenationmerchandise.com wrote:

Hello,

Thank you for choosing Live Nation Merchandise.

 I am sorry to hear the order was not received. The order has been fully refunded for Delivery Failure, the ordered product is no longer available to be reshipped. Please allow up to 5 full Business Days for the refund to post.  We apologize for any inconvenience.

If you have any further questions or concerns, feel free to contact us.

Sincerely,

Kevin
Live Nation Merchandise Customer Service

=========================

 

After a year of waiting,  is this an totally unacceptable mail !

A refund, cheap solution !

just checking again - this was in response to the innocence & experience cd gift? Hmmm... is it possible for you to try them again (maybe calling if that is possible, or use the Help form again, I know not ideal, but just for full clarity)

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Hi BigWave,

Thanks for your help, but I think  I'm stucked now :

 

Van: orderhelp@livenationmerchandise.com
Datum: 11 nov. 2019 23:46
Onderwerp: RE: Re: Invoice for Order# 8----70
Aan: guus------@-------.nl
Cc: 

Hello,

Thank you for choosing Live Nation Merchandise. Unfortunately, we are unable to assist you with this purchase, as both memberships and presales are handled by the fan club directly. You can reach them at:
http://www.u2.com/help
(855) 867-5297 (U.S.)
(949) 333-4820 (International)
If you have any further questions or concerns, feel free to contact us.

Sincerely,

Mike
Live Nation Merchandise Customer Service
http://www.store.livenation.com/

 

 

In the Netherlands we call this " van het kastje naar de muur gestuurd worden " 

After the U2 shop is refreshed as website this is going on.

What can you advise for me now ?

 

Regards and big thanks already for your help !!

Guus

 

 

 

 

 

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My tracking link sends back no results, so I don't know what to expect... Email notification of shipment was received a week ago.

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3 hours ago, Guus said:

Did try another one with " U2 help " now billing/membership :

 

 

Help.png

good plan... keep us updated

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17 minutes ago, ivdf said:

My tracking link sends back no results, so I don't know what to expect... Email notification of shipment was received a week ago.

same here, but others have said same and it resolves in a few days

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Hi

Anyone in Ireland get theirs yet?

mine was dispatched on Oct 31.

 Since Nov 7 ,UPS tracking says it’s been transferred from New York to my ‘’local’’ post office for delivery...mmm.

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54 minutes ago, promenade95 said:

Hi

Anyone in Ireland get theirs yet?

mine was dispatched on Oct 31.

 Since Nov 7 ,UPS tracking says it’s been transferred from New York to my ‘’local’’ post office for delivery...mmm.

Exactly the same here in Belgium.  As always, in the end everything works out fine.  It will probably show up within a few days.

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