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2019 Subscription - Subscribers Gift


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3 minutes ago, doctornickriviera said:

No I hated the Hollywood remix of desire in 1988 and opening the box might let the sound out!

 

I can assure you that it's no Pandora's Box, or at least that there is Hope in it, because I have opened my 3D dance mixes and have yet to hear any Desire remixes that leave much to be desired. You really might like the poster.

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Nice that U2 is giving a substantial gift for the subscribers. The last couple years have been very weak.

On another note, I'm surprised that TJT tour is not yet released on video. That would be perfect timing for this Xmas season and next year having the E+I video release too.

I hope we will see the complete concert for these last two tours. 
 

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They answered, I’m quite disappointed 

 

Thank you for contacting us. We apologize for the delay in replying to your email. We will be glad to review your email today and apologize for any confusion. Once fan club membership is shipped out, we are unable to exchange it for another fan club package. In other words, we are not able to exchange your current fan club membership package for the recently announced gift.

 

 

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 @Max Tsukino, @mich40, @bigwave,

I sent an email to customer service, and I got a positive reply in just a few hours:

 

We're sorry the 2019 gift subscription was not available. We understand you wish to switch the gift included with your membership. We're happy to help! We're going to see if the gift can be changed to the INNOCENCE + EXPERIENCE LIVE, 2015 & 2018, and we'll be in touch with you soon, but please note it may be 5-7 business days for a response.

 

(Thanks for your help too, and your patience. It looks like things will be fixed up for me. This was not part of the email, but I don't know how to turn off the rich text)

Edited by Europa_Thomas
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11 hours ago, Europa_Thomas said:

 @Max Tsukino, @mich40, @bigwave,

I sent an email to customer service, and I got a positive reply in just a few hours:

 

We're sorry the 2019 gift subscription was not available. We understand you wish to switch the gift included with your membership. We're happy to help! We're going to see if the gift can be changed to the INNOCENCE + EXPERIENCE LIVE, 2015 & 2018, and we'll be in touch with you soon, but please note it may be 5-7 business days for a response.

 

(Thanks for your help too, and your patience. It looks like things will be fixed up for me. This was not part of the email, but I don't know how to turn off the rich text)

It's nice to see this happening for you and others.   

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It says these cds are not going to be shipped until Spring.  If this is so, why resubscribe so early?   I'm confused.  Is it fan excitement?  I'm curious.  This is not meant to question anyone wanting to resubscribe early.  I am confused.   It's nice they are allowing people to resubscribe early.

Edited by Manohlive
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