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Just some thoughts about Ticket Pick Ups at 7/11.

 

I wandered into a random one the other day, and talked to the dude working there.

You will need the Ticket Order Confirmation e-mail with your ticket number on it (about 15 digits). You can either print it out, before you go, or take your mobile device with it on there.

(For example my confirmation e-mail was sent to my i-phone e-mail, so I will take the phone and show them the e-mail.)

The staff enters your ticket information into the register and prints out the ticket(s) for you. They might get you to push a 'confirm' button on a screen. They will also give you a receipt to sign. And that's it.

Simply say 'Ticket Pick up' and show the e-mail and you'll be fine. Don't forget to smile.

The only small confusion I had with my dude at first was he thought I wanted to buy tickets at first.

 

I recommend you take some I.D. with you (just in case) and maybe have the credit card with you...again just in case.

Also maybe some small change in case there is a printing fee (maybe 300-400 Yen/ 3 or 4 bucks).

Most staff will be able to understand simple English spoken a little slowly and clearly.

The ticket confirmation e-mail also includes Japanese instructions for the Staff if they give you a WTF? look. but I don't think there will be any issues.

this part of the e-mail:

[STANDING FRONT/REAR, SS/S/A SEAT]
Tickets must be picked up at a Seven-Eleven store in Japan prior to the show, and will not be issued at the venue.
Tickets will be available for pick up from 20th November (Wed) from 10:00am.
When picking up your ticket(s), you will be required to show your e-mail purchase confirmation to store staff. Please ensure you print this in advance or are able to access it on your mobile device.
After the staff have confirmed the Ticket Number shown in your e-mail purchase, they will print your ticket(s).
image.png.bbbf178858d6eaeed9aa224e87288e60.png

Make picking up the tickets a priority when you get into Tokyo. Don't leave it to the last minute. 

Don't lose them, they cannot be re-issued.

 

I hope this is some help, it may be redundant as others may have already posted about it.

Keep on Rockin' and Rolling.

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@razspazz Thank you!

I think it's worth it to put the information you shared into its own 'Saitama Ticket Pick-up' thread. There still might be questions fans have, but it'll provide a go-to spot.

 

When will you pick up your tickets? Of course I'm requesting the video footage with some cool background tunes. What do you think?

Ah, just saw the 'fine print' that pick up starts on November 20. Patience.

"Tickets will be available for pick up from 20th November (Wed) from 10:00am"

Edited by fragrant
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I was hoping for two nights in Seoul, but since a second night hasn't been announced I'm starting to think about catching night 2 in Japan.  I know that presales have ended, but I'm wondering how ticket purchasing went on that site since I'm looking at the general sale in July.  Some people wrote that you needed a Japanese phone number and that there were issues with the payment.  Can anyone who has purchased tickets already share any tips on using the Japanese ticketing site?  Since it's a general sale I'm hoping to learn from others experiences so things go more smoothly for me.  Any advice would be great appreciated!  

And if anyone has two extra GA's for Japan night 2, let me know.  😀

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23 hours ago, ballardmama said:

I was hoping for two nights in Seoul, but since a second night hasn't been announced I'm starting to think about catching night 2 in Japan......

Since it's a general sale I'm hoping to learn from others experiences so things go more smoothly for me.  Any advice would be great appreciated!  

And if anyone has two extra GA's for Japan night 2, let me know.  😀

Firstly, if you haven't already, make sure you read this (it's in English at the bottom),

https://www.u2japan2019.com/

I got a couple of GA's in the Red Hill presale. I was aiming to get GA's for both shows, but was a bit shocked by the price (double the price of Oz). So decided that one Japanese show was enough.

Here's a list I previously made up, just to give you an idea of prices.

GA's in Japan are 183/145 USD, compared to 137 USD in Singapore, & 130/120 USD in Seoul (& 91 USD in Oz).

RZ's in Japan are 555 USD, compared to 430 USD in Singapore, & 383 USD in Seoul (& 380 USD in Oz from memory).

CAT1's in Japan are 359 USD, compared to 269 USD in Singapore, & 200 USD in Seoul (& 259 USD in Oz).

As to your main questions, the presale was extremely easy. There were two presales for the Red Hill group, & another two for Wires. This is because each group had an English & a Japanese presale, operated by different ticket vendors.

The English presales were run by Pia (the Japanese ones by EPlus). This is the case for the general sale too, so Pia is the ticket vendor you want to sign up to.

As I said, the presales were EXTREMELY easy. In English, & you didn't even have to sign up to Pia. Just enter the presale code, choose you tickets, enter payment details, wait for confirmation, done!

When I did originally look into this, it appeared that I'd have to register with Pia, which did look quite tough. Particularly as you had to use Kanji, which doesn't play nicely with English (it's actually impossible to translate a name written in English to Kanji). From memory, I think I did notice there were going to be problems with phone numbers & the lack of a Japanese phone number (& maybe a Japanese address). But I'm not exactly sure, so don't quote me on it.

But for the vendor presale (listed below) & probably for the general sale, you're likely going to have to sign up to Pia.

I'm not sure, but it may be possible to register using your hotel address. I'm not sure if it's a good idea or not, just throwing it out there. If you're going to do this, you could book a refundable hotel now, so you have that address & phone number. I'm also not sure if the registration & ticket purchasing process will play nicely with a foreign credit card.

Ticket collection is at 7-eleven (from November onwards), so hopefully the address isn't used for anything anyway.

Other than simplifying the process, the second reason I decided to sign up to u2.com & enter the Japanese presale was because the general sale looks like it will be a lottery. This is quite common is Japan & South Korea. You register your interest, say what type of tickets you want, enter your credit card details, then just wait. Quite some time later (around a month I guess), you'll be informed if you were successful in the lottery. If you were, your credit card will be charged, & you'll get a ticket confirmation (telling you how to pick up your tickets from 7-eleven).

But the main reason I signed up for the presales is because of the procedure that is used for entry into GA. Typically in NE Asia (I believe this is likely to happen in Seoul), there is no GA line. Entry into the GA floor is in the ORDER THAT TICKETS WERE PURCHASED (using the ticket number). So people who purchased GA tickets in the presale should be first into the arena, followed by people who purchased GA's in the general sale. You're unlikely to get a good rail spot buying GA's in the general sale. So just be aware of this, & that it's likely to be true for Seoul too.

Finally, be aware that there is a VENDOR PRESALE UNDERWAY NOW! This finishes very soon, on June 23 at 11:59pm. It's listed on the link I gave you above (which is an official link). This presale is a lottery, I presume the general sale commences when the results of this lottery are known.

So you may want to try & sign up to Pia, & enter the presale today.

It certainly looks like a long & complicated process. But I'm sure it'll be worth the effort in the end. Japan is such an unusual place, with such a unique culture. I'm sure visiting Japan & experiencing a U2 show there will be something you'll always remember.

Best of luck in the vendors presale today, & if it's not possible to enter or you're unsuccessful in the lottery, then good luck in the general sale.

Edited by ddarroch

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Thanks for all of your time in responding to me!  It looks like the vendor presale ending today is only for Japanese residents. Am I reading this correctly? So since I’m from the states, it says there will be the general sale for me. 

I’m wishing that I had done he Japan presale but it wasn’t even on my radar. I guess I thought there’d be 2 nights in Seoul since U2 has never played there and it’s the last stop of the tour. Maybe a second night will come if it sells out, which I’m still hoping for. I have 2 Presale tickets left using my code, and I’d love to use them.  

I got RZ for Seoul 1 and I remember that the venue has people line up by their ticket purchase number, so I’m trying to keep that in mind for Japan. I’m going to try for the general sale but am wary of what tickets might be left at this point. I don’t have a need to be on the rail, just trying to get in the door.  In my dream world, someone from the fan club might have a spare GA or RZ ticket (or two) that I can buy. Crossing my fingers that the fan to fan thing might work out for me in the coming months. I’ve sold a few extra tickets that I’ve had over the years to fans so I’m hoping some good will might come my way this time. I’ve always sold my extras at face value, trying to keep in the spirit of the fan club. 

Again, thanks for your assistance and encouragement. If nothing else, I’m ecstatic to being in RZ in Seoul. I hope you have an amazing time in Japan! 

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It looks like there will be a second round of vendor presales, for non-Japanese residents. Starting on July 1st. This is what u2songs.com had to say,

In Japan tickets are now finished in the Japanese presales at Ticket PIA and E-Plus, allowing Japan residents to apply for tickets in a lottery based presale. A second round of presales for non-Japanese based residents starts July 1 at noon Japan standard time, and will run until July 13 at 23:59. More information on these new presales will be available on U2japan2019.com. The general sale for Japan, if there are any tickets remaining after these presales, will start on Saturday July 20 at 10am.

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31 minutes ago, ddarroch said:

It looks like there will be a second round of vendor presales, for non-Japanese residents. Starting on July 1st. This is what u2songs.com had to say,

In Japan tickets are now finished in the Japanese presales at Ticket PIA and E-Plus, allowing Japan residents to apply for tickets in a lottery based presale. A second round of presales for non-Japanese based residents starts July 1 at noon Japan standard time, and will run until July 13 at 23:59. More information on these new presales will be available on U2japan2019.com. The general sale for Japan, if there are any tickets remaining after these presales, will start on Saturday July 20 at 10am.

Thanks for the heads up about this! 

Mods or anyone else....will I need a Japanese address/phone number in order to sign up for this vendor presale on Pia? I’m in the US and am wondering if the Pia presale site will be in English and if there are any other work arounds I need to be aware of. I’ll get in touch with my credit card company to let them know so my credit card works. It seems the fan club presale was simple but I’m curious about the vendor presale. Many thanks for helping me figure this out. 

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16 minutes ago, ballardmama said:

Thanks for the heads up about this! 

Mods or anyone else....will I need a Japanese address/phone number in order to sign up for this vendor presale on Pia? I’m in the US and am wondering if the Pia presale site will be in English and if there are any other work arounds I need to be aware of. I’ll get in touch with my credit card company to let them know so my credit card works. It seems the fan club presale was simple but I’m curious about the vendor presale. Many thanks for helping me figure this out. 

We don't know about the vendor presale... it's possible that some information will be available here ---> https://www.u2japan2019.com/

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