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Singapore #U2thejoshuatreetour2019 [THREADS MERGED]

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2 minutes ago, Rob_W said:

how far in advance did it open today? Keeping my fingers crossed for tomorrow. 

it's very possible that since the presale page is set for the Red Hill group, the field will be open once it's 10.00 AM SGT this tuesday...
You will need to keep checking periodically...

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1 minute ago, Rob_W said:

how far in advance did it open today? Keeping my fingers crossed for tomorrow. 

I logged into the "/tour" page about 45 minutes before tickets went on sale, clicked the [Red Hill] button and got put in the holding screen (pre-queue).  After flipping into the queue (PROMPTLY at 10 am local Singapore time), took about 4 minutes in the official queue until I was let in to buy tickets.  Good luck!

 

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1 hour ago, mich40 said:

It will look like this, but will say Wires instead of Red Hill.

58D30815-423B-42D8-B05E-1E451069AB58.jpeg

Sorry but its a bit confusing, Ok, so let me clear out my doubt... Say like half an hour before the sale time (10am) when you click on the "Wires Pre Sale" button from the U2 Tour page, the above page will be displayed, and at 10am sharp, the page will be automatically direct us to the page shown below is it? 

1 hour ago, Max Tsukino said:

 

Wires Field.png

as you can see, the field for the Wires presale is not active... please wait until it's active...

 

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Just now, heshanp said:

Sorry but its a bit confusing, Ok, so let me clear out my doubt... Say like half an hour before the sale time (10am) when you click on the "Wires Pre Sale" button from the U2 Tour page, the above page will be displayed, and at 10am sharp, the page will be automatically direct us to the page shown below is it?

2

At least at 10 AM sharp when you click the Wires presale button it will go to the second screenshot, with a field to add your presale code... once entered and when you hit go, you will go to the first screenshot...

It's possible that the field to add the presale code appears before 10 AM, but it's not a certainty...

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We apologize but we need to take a few hours to rest before the Wires presale tomorrow.
If you have a question or an issue to report, please write it here (or send us a PM) and we will come back to you as soon as possible...

Thanks for understanding... see you in a little while...

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5 minutes ago, Max Tsukino said:

We apologize but we need to take a few hours to rest before the Wires presale tomorrow.
If you have a question or an issue to report, please write it here (or send us a PM) and we will come back to you as soon as possible...

Thanks for understanding... see you in a little while...

Thanks a lot for your helps and advices guys, really appreciate it :) 

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Hi, I'm a newbie, what is the queing system for GA that I keep reading about? Is it not just first come first serve? What is checking in?

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13 minutes ago, Max Tsukino said:

We apologize but we need to take a few hours to rest before the Wires presale tomorrow.
If you have a question or an issue to report, please write it here (or send us a PM) and we will come back to you as soon as possible...

Thanks for understanding... see you in a little while...

Thanks for giving us a great life, ehmmm...night! 👍👍👍👍 You guys rock.

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Gordon Bennett ! It doesn’t look like it went too well..

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4 hours ago, heshanp said:

I have a small question... im wires so my presale is tomorrow.. I'm trying to understand the logic behind the holding/ waiting queue to get a better understanding on the process... So my guess is that, the sportshub site records our ip address, when we log in few minutes/ hours before the presale, and based on the ip-address login time they put us into a holding queue... in this case, say i login like 12 hours or 24 hours before the presale time from my laptop.. does this mean il be the first in the queue to buy if there is no one else logged in that early before me? 

I had found myself in the holding page about 4 hours before. I hadn’t  meant to as I was just getting things ready and the page (which I accessed from U2.com) refreshed and I saw the picture like mich40 posted.  It counted all the way down to 0.00 (I went to get a bit of sleep in the meantime!) then switched to say I was now in the queue.  I was in the ‘queue’ page for over 15 mins before it let me buy tickets. As I had an issue with red zone check out, I went to U2 forum and saw other people had already been in and checked out tickets so they had obviously been selected from the queue page before me.  I think it is random.   I don’t think it matters how long you are in the holding page at all. When I went back in (several times!) to retry for red zone, I didn’t get the ‘queue’ page at all and got straight through to the purchase page. This was about 20-30 minutes past the opening by this time. Good luck

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