Subscriber pokie 3 Posted June 17, 2019 Subscriber Share Posted June 17, 2019 19 hours ago, heshanp said: Ok I got a question which really worries me.. Yesterday I subscribed to u2.com for the first time. And i see my profile activated along with my presale code.. But I still didnt receive an email from u2.com. Its been 23 hours now, and I'm worried.. I sent an email through the help section as well about this but still didnt receive any word on it... i rechecked my email address i entered and its the accurate one.... can someone help me out here please? I have the same problem as you. It's been 3 days. I've checked my spam folder and inbox so many times. I submitted an inquiry and only just received the acknowledgement of my inquiry after 1 day. Lucky thing is I can log in and see my code. and the link to the presales event is on the Tour page. But under my account info it shows Email status "Not confirmed" so I hope this doesn't affect my buying of the tickets. Link to post Share on other sites
Subscriber heshanp 32 Posted June 17, 2019 Subscriber Share Posted June 17, 2019 22 minutes ago, pokie said: I have the same problem as you. It's been 3 days. I've checked my spam folder and inbox so many times. I submitted an inquiry and only just received the acknowledgement of my inquiry after 1 day. Lucky thing is I can log in and see my code. and the link to the presales event is on the Tour page. But under my account info it shows Email status "Not confirmed" so I hope this doesn't affect my buying of the tickets. i received the email just now... apparently it doesn't affect buying tickets so you are good to go :) 1 Link to post Share on other sites
Community Moderator Max Tsukino 2,476 Posted June 17, 2019 Community Moderator Share Posted June 17, 2019 26 minutes ago, pokie said: I have the same problem as you. It's been 3 days. I've checked my spam folder and inbox so many times. I submitted an inquiry and only just received the acknowledgement of my inquiry after 1 day. Lucky thing is I can log in and see my code. and the link to the presales event is on the Tour page. But under my account info it shows Email status "Not confirmed" so I hope this doesn't affect my buying of the tickets. you need to confirm your email address... there should be a button close to the notification to do it (I can't make a screenshot of it because I confirmed it years ago).... It shouldn't affect your chance to participate on the presale but it's better to do it - it may help to receive the u2.com email notifications... 1 Link to post Share on other sites
Community Moderator Max Tsukino 2,476 Posted June 17, 2019 Community Moderator Share Posted June 17, 2019 THE PRESALE FOR SINGAPORE - RED HILL GROUP HAS STARTED. The presale for Singapore - Wires group starts on Tuesday 18/Jun at 10.00 AM SGT. Link to post Share on other sites
Subscriber Erin Go Bragh-less 5 Posted June 17, 2019 Subscriber Share Posted June 17, 2019 I’m stuck in a queue on Sports hub. Is this normal process? Link to post Share on other sites
Community Moderator Max Tsukino 2,476 Posted June 17, 2019 Community Moderator Share Posted June 17, 2019 Just now, Erin Go Bragh-less said: I’m stuck in a queue on Sports hub. Is this normal process? Unfortunately since this is the first time we have a Singapore presale, we don't have a way to know if it's a regular norma process... Link to post Share on other sites
Subscriber Erin Go Bragh-less 5 Posted June 17, 2019 Subscriber Share Posted June 17, 2019 1 minute ago, Max Tsukino said: Unfortunately since this is the first time we have a Singapore presale, we don't have a way to know if it's a regular norma process... I’m already suffering ticket anxiety. 🧐 Link to post Share on other sites
Community Moderator mich40 2,222 Posted June 17, 2019 Community Moderator Share Posted June 17, 2019 Just now, Erin Go Bragh-less said: I’m already suffering ticket anxiety. 🧐 Don't leave the queue. It's a slow one. Link to post Share on other sites
Subscriber luckytwn 3 Posted June 17, 2019 Subscriber Share Posted June 17, 2019 I'm trying to buy a Red Zone and it says Venue Collection (delayed) as the only option. But then it says that is only available to Singapore addresses and to select Print At Home or Venue Collection, neither of which is an option. Any advice? Link to post Share on other sites
Community Moderator Max Tsukino 2,476 Posted June 17, 2019 Community Moderator Share Posted June 17, 2019 IMPORTANT:ON THIS SCREEN DO NOT INPUT YOUR PRESALE CODE... SCROLL DOWN, PLEASE 1 Link to post Share on other sites
Recommended Posts