Subscriber Chrissiemuc 1 Posted September 24, 2019 Subscriber Share Posted September 24, 2019 Hi there, Strange I didn't get an update mail with the new pickup period. I've called the customer support and talked to the agent like 15 min, but he was no help at all. He even wasn't aware about a new pickup time. So what can I do now? I don't want the tickets to expire on Nov 15 Quote Link to post Share on other sites
Community Moderator mich40 2,558 Posted September 24, 2019 Community Moderator Share Posted September 24, 2019 1 minute ago, Chrissiemuc said: Hi there, Strange I didn't get an update mail with the new pickup period. I've called the customer support and talked to the agent like 15 min, but he was no help at all. He even wasn't aware about a new pickup time. So what can I do now? I don't want the tickets to expire on Nov 15 Be sure to check your spam folder, but the pick up time has been extended. Quote Link to post Share on other sites
Community Moderator Max Tsukino 2,758 Posted September 24, 2019 Community Moderator Share Posted September 24, 2019 2 minutes ago, mich40 said: Be sure to check your spam folder, but the pick up time has been extended. definitely, and save (even print) any email that proves your purchase. You should be OK for when you pick up your tickets.... Quote Link to post Share on other sites
Subscriber Chrissiemuc 1 Posted September 24, 2019 Subscriber Share Posted September 24, 2019 There's nothing in the spam folder, and I don't know if it would help to claim the tickets in December, as I guess they will expire if I don't collect them until November 15. If the concert is sold out in December then I guess my tickets will be gone? Quote Link to post Share on other sites
Community Moderator Max Tsukino 2,758 Posted September 24, 2019 Community Moderator Share Posted September 24, 2019 1 minute ago, Chrissiemuc said: There's nothing in the spam folder, and I don't know if it would help to claim the tickets in December, as I guess they will expire if I don't collect them until November 15. If the concert is sold out in December then I guess my tickets will be gone? Pick Up will be allowed through day of show... Quote Link to post Share on other sites
Community Moderator mich40 2,558 Posted September 24, 2019 Community Moderator Share Posted September 24, 2019 1 minute ago, Chrissiemuc said: There's nothing in the spam folder, and I don't know if it would help to claim the tickets in December, as I guess they will expire if I don't collect them until November 15. If the concert is sold out in December then I guess my tickets will be gone? No, they will not expire. Just keep your confirmation purchase email handy (maybe even print it). As Max said, pick up will be available through the day of the show. RedZone is day of show only. Quote Link to post Share on other sites
Subscriber Chrissiemuc 1 Posted September 24, 2019 Subscriber Share Posted September 24, 2019 (edited) Ok thanks... I hope this will work out Ah...want to ask here again: do you think this is going to be the very final show of the tour? I know they've announced it as final show (while they didn't do so neither for Seoul no Manila). But they did that 2 yrs ago in Sao Paolo. The third show in Sao Paolo as announced as final show, but after 4 weeks a 4th show has been added as final show. I am not sure whether I wait until Oct 1 before I book my final return flight Edited September 24, 2019 by Chrissiemuc Quote Link to post Share on other sites
Subscriber rahuldhond 10 Posted September 24, 2019 Subscriber Share Posted September 24, 2019 (edited) 3 minutes ago, mich40 said: No, they will not expire. Just keep your confirmation purchase email handy (maybe even print it). As Max said, pick up will be available through the day of the show. RedZone is day of show only. On the Red Zone ticket it says 14th Dec and 15th Dec , 11am-8pm... so I guess 2 days available for pickup.. Edited September 24, 2019 by rahuldhond Quote Link to post Share on other sites
Subscriber zoo_station 1 Posted September 24, 2019 Subscriber Share Posted September 24, 2019 (edited) 3 hours ago, Turkued said: Help. Everything went smoothly until I read my pickup instructions: I'm supposed to pick up the ticket at the stadium between September 24 and November 15. I won't be in the country until the day before the show, Suggestions on what I should do? Thanks On the email confirmation I got from BookMyShow regarding ticket pickup for Ground Standing Front its says Address for pickup Available only on the mentioned address,date and time. Sat, 14 Dec - Sun, 15 Dec 2019 11:00 AM - 08:00 PM D. Y. Patil Stadium, Sion Panvel Expressway, Nerul. Edited September 24, 2019 by zoo_station Quote Link to post Share on other sites
Community Moderator Max Tsukino 2,758 Posted September 24, 2019 Community Moderator Share Posted September 24, 2019 1 hour ago, Chrissiemuc said: Ok thanks... I hope this will work out Ah...want to ask here again: do you think this is going to be the very final show of the tour? I know they've announced it as final show (while they didn't do so neither for Seoul no Manila). But they did that 2 yrs ago in Sao Paolo. The third show in Sao Paolo as announced as final show, but after 4 weeks a 4th show has been added as final show. I am not sure whether I wait until Oct 1 before I book my final return flight at this moment there isn't any indication there will be another show added... Quote Link to post Share on other sites
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