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2019 Subscription Gift Album - Show Us Yours!


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19 hours ago, Max Tsukino said:

Have you contacted Customer support service about your gift?

I contacted them a month ago. They told me the gifts would come in before the end of January. I tried to call them (from the Netherlands) yesterday, I was on hold for 10 minutes, then we struggled through my name, email address and order number. The rep subsequently said to wait for a minute or two and put me on hold. After about 10-15 minutes (having been on the phone for 30 minutes at my expense) I put the phone down without getting an answer. 

 

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I got mine today.  Happy to see a song from a concert that I attended.  I've been listening to it non-stop today.  Awesome package with the pics and sound quality. of the tunes.

This gift is beautiful.  I've listened to disc one.  Every Breaking Wave got me.  How Bono can sing like that, night after night, for so long, baffles me.  I am happy he does.  The sound is really goo

I still haven't Got what I'm Looking for 

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1 hour ago, JanWillemVink said:

I contacted them a month ago. They told me the gifts would come in before the end of January. I tried to call them (from the Netherlands) yesterday, I was on hold for 10 minutes, then we struggled through my name, email address and order number. The rep subsequently said to wait for a minute or two and put me on hold. After about 10-15 minutes (having been on the phone for 30 minutes at my expense) I put the phone down without getting an answer. 

 

I have emailed them 3 times since the announcement that the subscription gift was to be sent out and i just get that they have looked into it and they are waiting for more stock and that i will get an email once it is shipped. Still nothing! Last message from them at end of January. Must be time to contact them again now :( 

 

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