Subscriber me_one 3 Posted November 22, 2019 Subscriber Share Posted November 22, 2019 I'm in the UK and mine still hasn't arrived! 1 Quote Link to post Share on other sites
Subscriber pain_18_ 795 Posted November 26, 2019 Subscriber Share Posted November 26, 2019 JUST ARRIVED here in Romania !!!!! 1 Quote Link to post Share on other sites
Subscriber Ronan20 0 Posted November 26, 2019 Subscriber Share Posted November 26, 2019 I got an e-mail from U2.com on the 4th Nov stating "Thanks for shopping the U2.com Subscription Fulfillment Store. This email confirms the following items from your order 46130151 have shipped via Mail Innovations International Standard". However UPS have no record of my tracking number. Their suggestion has been to go back to the original shipper any ask them. U2.com have been total unresponsive. So UPS have washed their hands of it and U2.com seem to have washed their hands of it. Is this the armature organisation that I pay a yearly subscription to?? 1 Quote Link to post Share on other sites
Subscriber bacadorina 26 Posted November 26, 2019 Subscriber Share Posted November 26, 2019 5 hours ago, pain_18_ said: JUST ARRIVED here in Romania !!!!! Lucky you! Not everybody from România received it, I’m still waiting for the CD. 1 Quote Link to post Share on other sites
Subscriber pain_18_ 795 Posted November 26, 2019 Subscriber Share Posted November 26, 2019 (edited) 27 minutes ago, bacadorina said: Lucky you! Not everybody from România received it, I’m still waiting for the CD. Did you USE the tracking Link from your ACCOUNT INFO section ???? @bacadorina Edited November 26, 2019 by pain_18_ Quote Link to post Share on other sites
Subscriber cristiu2 68 Posted November 26, 2019 Subscriber Share Posted November 26, 2019 Got an email notification on nov. 1st.... Still not received it.... it has never taken so long to receive a fanclub gift. What is going on? Quote Link to post Share on other sites
Subscriber bacadorina 26 Posted November 26, 2019 Subscriber Share Posted November 26, 2019 Just now, pain_18_ said: Did you USE the tracking Link from your ACCOUNT INFO section ???? @bacadorina There is no such thing as a tracking link on my U2 account info section nor did I received any mail from U2.com about the delivery of the gift I have paid more than an year ago. Quote Link to post Share on other sites
Subscriber pain_18_ 795 Posted November 26, 2019 Subscriber Share Posted November 26, 2019 (edited) 33 minutes ago, bacadorina said: There is no such thing as a tracking link on my U2 account info section nor did I received any mail from U2.com about the delivery of the gift I have paid more than an year ago. That;s bad......We all got confirmation emails that it actually shipped and we had a tracking number that I for one was able to follow right up to my doorstep......Can you send me a PM with your Account Page, how it looks in a print screen , HIDE your personal data, of course.....I'm very curious about this..... In any case you should address the mods or check out the HELP section ? Send me a PM if you have more info/questions anyway ! ¬Cris PS: The tracking number should be a very long one - over 13 numbers (I think?)...it's comprised solely of numbers since the package is being shipped / travelling as a Simple Regular Packet and once it hits Romania, it won't be tracebale by the ROmanian Postal Service but if you check te UPS tracking site it will SHOW you that it has entered the country and then in a matter of one to two weeks the postman will either bring it to you or he will send you a notice for you to go to your local ost-office with your ID and pick it up ! Edited November 26, 2019 by pain_18_ Quote Link to post Share on other sites
Community Moderator Max Tsukino 2,756 Posted November 26, 2019 Community Moderator Share Posted November 26, 2019 1 hour ago, bacadorina said: There is no such thing as a tracking link on my U2 account info section nor did I received any mail from U2.com about the delivery of the gift I have paid more than an year ago. Please contact the customer support service with all the relevant information about your subscription (dates, subscription #, etc) and explain your situation. Take into account that the gift is being sent by batches, so if someone in your country received the gift, it doesn't necessarily mean you were in the same "pack" as that person. (for a sort of reference: I'm in Mexico City and havent received it yet, so far I haven't heard anyone getting it for this part of the world). Quote Link to post Share on other sites
Subscriber pain_18_ 795 Posted November 26, 2019 Subscriber Share Posted November 26, 2019 If it helps anyone from Romania ( @bacadorina ) or Europe, on my package it says GROUP 16 ! Quote Link to post Share on other sites
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