U2.com 2021 Subscription Gift Offer : U2 Live at the Apollo : Discussion Thread

[Tom van Acker]

On 8/26/2021 at 2:56 PM, u2greety said:

So... today I got in touch with Belgian customs. 
If the package is sent as a Gift, there will be no extra charges. 
But since it got sent as Merchandise, we all get a letter asking to pay €20,53. 
I got mail from u2fan support too and was informed that once the goods are returned to them (upon us declining to pay up), the gifts can be re-send again. This time I hope as a ‘gift’. So maybe we will get our gift by the end of the year😜

I just feel bad for the people who already coughed up the money🥲

tried this for the third time now....and surprise : today again a letter from Belgian customs to pay 20 euro.  After several attempts, still send as merchandise iso gift. VERY annoying, and getting the impression they don't have care about the complaint.  Time they ship these gifts from europe iso US