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Showing content with the highest reputation on 11/15/2017 in all areas

  1. 7 points
    Couple of points, yes some of the answers I gave (my interpretations, not there in ANY official capacity - as I stated in the podcast) - some of the facts I were given were not correct. And in fact I would go further, I was misled on some things which I relayed on that episode. for which I have asked the atu2 guys an opportunity to go back on to explain. We mods are not employees of ticketmaster, we are fans. We relay what we can, when we can. We follow guidelines and try our best to represent fans when we can, and point fans in the right direction at all times. Whilst I understand your frustration at the moment, yours and many others, I am not the enemy. Mods are not the problem. We put up with a lot of crap from all sides, and plenty of good stuff. We are not angels. We are not perfect. But we are the best you have, so don't kick us when things are going not the way you like it. We may kick back.
  2. 6 points
    My theory...it's all in the fine print of "Verified Fan" and my sincere belief that if we were assigned a presale group that meant we were verified. In reading U2.com/help: Can I register for other Verified Presales if I participate in the Verified Subscriber Presale, like Verified Citi and Verified Fan? Yes, you may register for the other Presales in addition to the U2.com Verified Subscriber Presale. Please note, registration does not guarantee you will be verified, receive a code, or have the ability to purchase tickets through the other Presales. Note: "Does not guarantee you will be verified." In reading http://help.ticketmaster.com/verified-fan/ Am I guaranteed tickets if I get a #VerifiedFan code? If you have been randomly selected to receive a code it will unlock the ability to access tickets. However, tickets are available on a first-come, first-served basis and are not guaranteed. Note: "If you have been randomly selected to receive a code...." This is new to U2.com subscribers, and unless you actively researched this OCD-style (like I have), you wouldn't have connected the dots here that the Verified Fan system was a lottery. How is that lottery chosen? According to http://help.ticketmaster.com/verified-fan/: Ticketmaster #VerifiedFan was designed to separate actual, human fans from bots and scalpers. The system aims to thwart bad actors who are in the business of taking away tickets from fans just so they can resell them. Our technology analyzes every registrant to make sure they are real people interested in going to the show. Please note: Registering does NOT guarantee you will be verified, receive a code or have the ability to purchase tickets. So, looking at this, it was an algorithm used by Ticketmaster that determined if "you've got the gifts to get me through the gates of that mansion." The algorithm apparently didn't take into account number of years of loyalty to U2.com, number of U2 concert tickets you've purchased through your TM account, if you've bought stuff through the U2.com fan shop, or the like. Not sure what the algorithm it was! But good people, loyal to U2 for decades were shut out of the ticket buying for this tour. Is that how the band truly wants to reward it's loyal of loyals? Is this how the band wants their legacy to be remembered - by letting a computer algorithm determine the legitimacy of their fan base? This is absurd! So, yeah - the fans who were shut out don't have a leg to stand on at the moment, and I can understand why the mods are having to dig out of a backlog longer than they've ever had to do before becuase it wasn't crystal clear to the fan club what it all meant - that we were entering a LOTTERY system through verification. That having an assigned presale group wasn't the confirmation...that setting up your account wasn't enough. That in some cases, being a member of the fanclub since its inception online wasn't enough. It's a tough pill to swallow and it's justified. This is why people like myself kept asking questions - this is why @bigwave came on our ATU2 podcast to answer questions. This is why we questioned...everything....! And still, we're facing this situation which, quite frankly, is worse than 2005 because this time it wasn't the scalpers who kept the loyal fans out of the concert - it was Ticketmaster themselves with their algorithms. It's not a perfect system, but it shut out some very good, loyal people who have traveled the world to see this band - and who most likely will be forced to pay a scalper for their tickets. In this way, the statement of "U2 cares about their fans and they are committed to making every effort possible towards getting tickets into the hands of fans only." hurts more than ever to so many shut out of the process.
  3. 6 points
    We are doing something right now - we're doing our best to get up the chain of command with as many fan stories, as many examples and the like to let them know this is as bad - or worse - than 2005. We can't fix what has happened, but we're working hard to find an amenable agreement about it. The band's PR is notified, and we're doing what we can. There's nothing we can report on right now.
  4. 3 points
    I'm sorry, that's not what I meant. I mean, let's say you live in Boston and register to be verified for the Boston show. It's then a two step process - the first step is verifying that you're real, the second is giving you a code. Many people will pass the first step, but few will get a code. If you don't get a code, you never get a chance to buy tickets for that show. So even before the Boston show goes on sale, Ticketmaster decides whether or not you're allowed to go to their webpage to purchase tickets for it. In the past, everyone had a chance to try their hand at buying tickets. Now, only a select few will. In the past, extra tickets would often be quietly released on Ticketmaster in the days, weeks and months after the initial onsale, so even if you didn't get a ticket the first day, there was still hope. Now, if you don't get a code, those opportunities won't exist for you. Bruce Springsteen is in the middle of an 80 show run in New York City, and I'm a huge fan. But thanks to Ticketmaster's Verified Fan policy, even though I was "verified", I was not selected to receive a code, so I was not allowed to even try to buy even a single ticket to any one of those 80 shows. Ticketmaster just decided that even though I passed my test, I shouldn't be allowed to try to buy tickets. And this is going to happen to a lot of people in the general onsale for U2. It's one thing to try to get tickets and not be successful -- it's another thing entirely for Ticketmaster to determine that you're not allowed to even try your luck in the first place.
  5. 2 points
    In theory, they could lift the verified requirements for future dates. I think the big problem with the Verified approach - which I think was created with the best of intentions - is that it's portrayed as a one-step process when it's really a two step process. In the first step, TM tries to sort out real accounts from bots and scalpers, and that's a great thing. But the second, less publicized step, is that they then select only a handful of people who passed verification to receive codes for purchases. I think in the future, it would be better and more fair for everyone if TM verified who was real and who was a bot, but then issued codes to everyone who passed verification, instead of running a lottery to determine which verified people should get codes for purchases. This would weed out bots and scalpers, and then give all people who are actually fans an equal chance to try and get tickets. Right now, it doesn't seem like fans are getting that equal chance, and I think that's the more troublesome part.
  6. 2 points
    I'm out too. Like Bono....I'm approaching 60. Difference is: this will be the first tour I've missed since Unforgettable Fire. I cannot do GA or Red Zone any more (due to serious back issues)......and I absolutely refuse to pay close to $200 for obstructed view. in the back of the venue....or $300 for nose bleeds. I won't even get into the $600 and $407 tix I saw in the lower rows of Loges closest to the main stage. Very disgraceful. Very sad day....... I'll save my $$ to see another artist.
  7. 2 points
    You can only work with the information given. Many people were given misinformation - that's why there's so many of us trying to figure it all out. I don't believe that TM/Live Nation was transparent with U2.com or the fanclub representatives what it all means. Remember - this is the 1st time U2's gone Verified Fan route...for the whole tour! It's possible that you don't know what you don't know, and the right questions weren't asked until it was too late. We're all in this experiment together.
  8. 2 points
    Not really shocked at this point, but get the frustration. Tickets for the past couple tours were similarly priced. The closer you get to the stage the more expensive the tickets. I got lower bowl tickets for MSG this time around for about $100 a piece (after all the stupid fees), which is more or less what I paid for similar seats on the Innocence tour. I paid $150 a piece for JT tix for what I would consider to be OK seats. Tickets anywhere near the stage were around $300 a piece...
  9. 2 points
    Try closing everything and starting over, that happened to me because I had the page up too early.
  10. 2 points
    I worry that they will, or if they don't, they'll come up with something worse. Switching Paul McGuinness for Guy Oseary says to me that the band, from a business perspective, is interested in maximizing revenue as a top priority. Look at Oseary's other client: Madonna. Madonna is someone who maximizes every revenue stream, from concert tickets priced at obscene levels before it was popular to do so, to other merchandising and "VIP" programs. You don't hire Guy Oseary if you want to have a good relationshop with your fans and provide a quality show at a reasonable price. You hire Pearl Jam's guys if you want that. You hire Guy Oseary if you want to extract every last cent from a fan base. On the other hand, what's essentially LiveNation's monopoly in major tours was gotten by paying above market value for each of the acts they got. U2 now just gets a flat rate for their work, and it's an extraordinarily high number. The only way for LiveNation to have a chance at recouping that investment is to set prices at extraordinarily high levels. On the last tour before LiveNation ran the band, the cheapest ticket was $50 and the most expensive ticket was $150, and the floor tickets were at the cheapest price level. On the next tour, where LiveNation ran the ticket sales but Paul McGuinness still managed, which was a mere four years later, the top price went to $250, the floor tickets jumped to $75, but the cheapest ticket was $30. So, prices actually came down for the worst sections, and there were affordable opportunities. Four years after that tour, the next one begins, this time without McGuiness, and the $30 tickets are gone, and the top ticket has jumped to $300. Two years after that tour, it's now almost $350. This is far above what inflation has done in the same period. I'd love to see some sort of an indication that the band actually care, but it's hard to find one. I say this as a long time fan who has seen every tour over the past twenty years. I think U2 made a decision that they don't want to be involved in the day-to-day business anymore, and don't really care about the details of where the money comes from or how they get it. I think they are so far removed from the actual process that they have no idea it's not running smoothly like it used to. But I also think it's their responsibility to be aware of how business is being conducted in their name, and I think this has been a huge failing and a huge blemish on what had been an extraordinary career.
  11. 2 points
    Thanks for posting Sherry. Well said.. I was one of the experience group who renewed early (membership didn't expire until next year), registered with TM for the verified fan presale. Registered for shows I wanted to go to. Got the email saying i was selected for yesterday's presale but never got the code. I have PM'd a mod here who actually seemed concerned and asked for my member info/order number. Then never got a response back. Guess the best thing to do right now is get a refund for my early membership renewal. I am so disappointed in this band. I have been a fan since 1987, always kept my membership from lapsing.. And I feel like that means shit.. all for nothing..
  12. 2 points
    I am still waiting for my email and pissed I left my "membership" lapse, have been for over 13 years... therefore in the innocence group.. I just checked ticketmaster for Chicago and if what I click is true GA is already gone..... Fuck that. Sorry but I find it crappy that this will be the first time is over 20 yrs i am not able to get GA tix.. At this point I am getting to old for this shit. I will try tomorrow and if no GA then I am done. Call me a snob, but it's either GA or nothing.
  13. 2 points
    Don't panic. Bigwave explained it on the @u2 podcast today (https://www.pscp.tv/iChris/1zqKVMkvEylxB?t=46) If you have the green "setup complete" button and you are not a ticket scalper with a Ticketmaster history of suspicious purchases, you will be fine, you will get a code! That fine print language is in there to cover the fact that if someone has a suspicious ticket purchase history, that looks like they could be a scalper, then they would theoretically be denied a code. That's what I came away understanding after watching the podcast. Thanks Bigwave!
  14. 1 point
    One of my favorite places to see U2 play! Can not wait for the show, so glad they are going to Montreal!
  15. 1 point
    There's plenty of anger on this board, and rightfully so. But what seems to be missing from the discussion is the role that some fans play. Those who buy tickets from scalpers share some of the blame, as do those who grab up extra tickets with their presale codes and then sell them at a mark-up on Craigslist later. I saw that happen at one of the JT30 shows. Since the ticket limit was 4 instead of 2, we happened to be standing next to someone who bought 4 and sold the extra 2 on Craigslist. So, let's have some standards here, folks. If you know right now that you cannot go to the show, don't buy tickets. If you know that you're going alone, don't buy two just because you think you can make a quick buck later on the extra ticket. Leave it for someone who can go. And don't buy tickets from scalpers. Personally, I would rather miss a show than give money to a scalper. I wish more people felt the same way. **stepping off my soapbox now**
  16. 1 point
    Again there is confusion over Verified Fan and Verified Subscriber. As I understand these are two different things. While the chance of fraudulent buyers is still possible with Verified Subscribers, it is clearly less likely especially with the Experience Group and that algorithm should either not be applied or adjusted to reflect this. I fear this will not get any better. There is no incentive for anyone to "fix" this in the favor of U2.com subscribers regardless of how long we have been members. U2 can clearly sell out shows on their own and Live Nation has other competing interests that are more lucrative than fan clubs.
  17. 1 point
    There are two problems with the $300 seats. There are too many of them. I totally get having the very best seats $300. Every tour has top level seats for that much. Getting a good seat to a baseball game in Chicago, Boston or NY costs that much. Nevermind Broadway. But every single seat in the lower level is absurd. The second problem is they sell every single one of them, so they are not going anywhere.
  18. 1 point
    Even with Subscription/Membership you still get out of control pricing on some of the worst seats available. If I wanted to get robbed I would have just gone to STUBHUB from the getgo.
  19. 1 point
    I didn't have any issues with the email or texted code like a lot of people seemed too. However Ticketmaster's website was a complete mess. It accepted my code, but then wouldn't show me ANY available regular tickets, just the VIP and (RED)Zone packages, which were $259 to start, up to $650 - yikes! Yesterday I saw someone say they had better luck with the Ticketmaster app, so I pulled that up on my iPad and right away found 2 tickets in my price range. Didn't like the location though, so I let those go and then it found me 2 right at half-court, albeit the very last row of the section 317. If the staging is similar to the I&E tour, these seats should end up being pretty good. I was quite relieved when the transaction was done. Ticketmaster really needs to get their act together, I don't understand why the app works fine and the website didn't. And I hope the band is made aware of the nightmare that a lot of fans are having with this pre-sale. Sadly it seems that their are issues with the pre-sales EVERY TOUR now.
  20. 1 point
    I think most cities will get a second date. On the 2015 tour, U2 played two nights in a row in each city, and then had two nights off before their next two nights in a row. If you look at how the dates are spaced, it looks like they're preparing to do that again: MAY 2 TULSA - not likely to have an added date since that would give U2 three shows in a row without a travel date MAY 4 ST LOUIS - could have May 5th added but would only allow one day off between shows so this is probably unlikely MAY 7 SAN JOSE - could have May 8th added and still have two days off before next show MAY 11 LAS VEGAS - could have May 12th added and still have two days off before next show MAY 15 LOS ANGELES - could have May 16th added and possibly a third date (18th or 19th), and still have two days before next show MAY 22 CHICAGO - could have May 23rd added and still have two days off before next show MAY 26 NASHVILLE - likely to be the only date in this city for same reasons as Tulsa MAY 28 ATLANTA - could have May 29th added, could also take two days off after then and add two more shows on June 1st and 2nd, and still have two days off before next show - could also add a new city between Atlanta and Montreal JUNE 5 MONTREAL - could have June 6th added and still have two days off before next show JUNE 9 UNIONDALE - could have June 10th added and still have two days off before next show JUNE 13 PHILADELPHIA - could have June 14th added and still have two days off before next show JUNE 17 WASHINGTON DC - could have June 18th show added and still have two days off before next show JUNE 21 BOSTON - could have June 22nd show added and still have two days off before next show JUNE 25 NEW YORK CITY - could have June 26th show added and still have two days off before next show JUNE 29 NEWARK - last day of first leg of tour, could add as many additional dates as they want My guess is if the first show in each of these cities sells out quickly, a second date could be added for almost every venue. For Los Angeles and Atlanta, we could see more than just one, or another city could be added between Atlanta and Montreal, or after Newark. The prices on this tour are very high. In certain markets, like Los Angeles and New York, I don't think that will be as much of an issue, but in other areas I could imagine the price causing tickets to sell more slowly than they had in the past. It's looking like, for a lot of venues, not only will most of the lower level be $325, but the upper level sections above the lower level $325 sections will be priced at $325 for rows 1-10 or higher in a lot of places. That could limit demand and may cause an extra show not to be added. (I think that happened in Los Angeles last year, where they held more dates at the venue than demand could fill - I don't think that Los Angeles had less people who wanted to see U2 from the previous tour, I think it's just that it had less people who wanted to pay to see U2 at the prices being asked.) So I think we'll definitely see more dates added. If it's like the 2015 tour again, the dates won't be added instantly but will have separate onsale announcements. And if Verified Fan general onsale is run for U2's additional dates the way it was for Ed Sheeran this year, there will be a separate registration period for the new dates as well.
  21. 1 point
    we do get perks as long term members.. priority access to tickets BEFORE everyone else, including newly signed up members who sign up after the tour announcement. it has always allowed me to pretty much get the exact tickets I desire.. until this time, of course, when we were booted from the experience presale for no reason. i just received my code a couple hours ago. AFTER the experience and innocence presales started. i should have had first crack at tickets, and now i'm stuck with overpriced leftovers. absolutely terrible.
  22. 1 point
  23. 1 point
    Up to 4 tickets GA in each location ranging from 250-550 each on StubHub. Thanks for verifying these fans team.
  24. 1 point
    Thanks for this post. Can I also please point out, since someone in this thread stated otherwise, that the mods are volunteers, not employees of U2.com? I imagine they are in a really tough spot right now. It's clear they were busting their tails trying to help fans out, and that they had not been given correct information. Hats off to them for trying to help as much as they can. I'm disappointed for all the hard core, honest fans with just one U2.com membership who did not get a code. It doesn't seem fair at all.
  25. 1 point
    Thanks for the excellent post and helping to clarify this fiasco. It's a very sad day to not get tickets and to feel so helpless. "And some days have bouncers and won't let you in"
  26. 1 point
    love_and_light, I'm right there with you. I didn't even get a code, so couldn't buy tickets. I suspect that even if I did, my experience would be much like yours and others in this forum. I gave up trying to figure out what was going with my code (or lack of it) and have also resigned to the fact, that I might miss e+i 2018. I know there is still a change that I'll get tickets, so try again on Monday. Again, I'm not hopeful. I saw JT once at Levi's Stadium and consider myself lucky to have gone. i+e 2015 was a great tour and I was fortunate enough to have good seats. Alas, my heart is breaking, too. Trying to get U2 tickets is one of the very few things in life that gives me a little anxiety. This time around was pretty stressful and ultimately disappointing. I still love our lads from Dublin, but this time around I may have to watch them from afar.
  27. 1 point
    Same. No GAs. No Red Zone. Nothing on the floor for LA at 10:00:01.
  28. 1 point
    I think at the end of the day, the band is responsible - they've hired LiveNation to do business in their name. They've hired Guy Oseary, a manager known more for grabbing every last dollar than for fostering community relations. To be clear, these are legitimate business choices, but U2 have always acted as if music was more than a business for them. Their actions over the last few years have shown that something has changed and that they no longer hold to this philosophy. In and of itself, that's fine, even if it's not a choice I would have made in their shoes. But to act as if you care about the fans and not the money, when every business decision in recent years has favored maximizing revenue over customer service and transparency, it's hard not to feel that something has gone very wrong. Meanwhile, this presale nonsense (and the Verified Fan nonsense that will follow during the general onsales as well) have managed to distract the conversation from the fact that U2 are charging $325 for upper level tickets.
  29. 1 point
    DISGRACEFUL PRICES. YOU ARE SELLING OUT U2. How can the average fan afford this? The answer is that they can't. And as for reserving a lot of the best seats for the VIP packages - I am furious. Basically, if you're rich you get the best views. So much for standing up for the poor Bono. I'm finding it harder and harder to defend you when many of my friends are criticizing you. Maybe they were right after all?
  30. 1 point
    I have that question out there too - what happens for added shows? Do we have to go through all of this again??? So far, no reply - presumably because they're still figuring this set of shows out. I find it difficult to believe they're only doing 1 night in key cities like Chicago, LA, Boston and NYC.
  31. 1 point
    In the past, I believe the fan club presale codes have worked for additional shows. So I would think an innocence or experience code would work. My question is whether I can save my Citi presale code (if I get one tomorrow) for a future show. I don't know whether TM typically offers the Citi presale for additional dates. But, since that one has a 4 ticket limit rather than two, it would allow me to take some friends. I'm holding out hope that a second MSG date gets added on 6/26, which would be a better date for me.
  32. 1 point
    Ive dealt with other verified fan ticket sales like the Bruce Springsteen on broadway for example, my code worked for all future dates added. They simply opened registration back up though and enabled more people to join in addition to everyone who already got a code
  33. 1 point
    So I just now... at 2:14 EST got my EXPERIENCE code texted to me Morons
  34. 1 point
    THANKS SO MUCH! Sherry. And us Fans need to keep hitting them via social media and any other means possible.
  35. 1 point
    It's not even just about GA going fast. It's just ridiculously expensive tickets and very disappointing as a longtime fan.
  36. 1 point
    its first come, first served, thats all we are told here.. though sometimes GA pop up when you try again (can be a pain hitting refresh all day I am aware...)
  37. 1 point
    Screw this- I'm going to wait for another Los Angeles date-this is insane...
  38. 1 point
    I suspect that they will release more tickets as the day goes by. This is what happened for the JT tour this year. I think it's their way of discouraging resellers.
  39. 1 point
    No GA's or RZ's. Maybe I'm a snob, but I won´t see U2 with any VIP package or in a 300 bucks balcony!! I only enyoy in a GA I don´t need the special tour lanyard and gift. I just want to see U2!!!! no GA's for fanclub subscribers?? Please, RESPECT the fans. It's your main asset
  40. 1 point
    Tried to help a friend-- Got into Vegas pre sale page at 1 pm exactly. No GAs.
  41. 1 point
    gpmakecki is right on the money with the credit to the mods! They do a great job trying to help with things beyond their control. Big Wave has solved many a problem for many a subscriber in the past. Even a thankless job deserves thanks from time to time. Thanks Big Wave! (But I'm not sure that sleeping like a baby is the reference you want to make on a U2 forum post SoI )
  42. 1 point
    wait until the EU presale process starts, please
  43. 1 point
    I would say all in all hats off to these moderators. they have done an outstanding job with all this mess that was not created by them. they worked diligently day and not to get answers, deflect anger and try to make as many people happy as was possible. and from what I hear, with a good success rate... so, well done mods!
  44. 1 point
    Got online at 10 am to try and purchase Vegas tickets. $330 minimum if you wanted to actually see the stage and sit in the lower tier. This is so disheartening. After all these years, I may have seen my last U2 show. I didn't purchase tickets. Can't justify the price (especially when you add on travel and hotel costs). I am hoping they will add shows at "lesser" venues that intersperse some reasonably-priced tickets in the lower tiers. Denver? Salt Lake City? Was Vegas (being Vegas) an anomoly? Started the day excited - Ending on a real bummed-out and sour note.
  45. 1 point
    I have pretty much gone to every tour since JT and these prices are by far the most disappointing I've seen. I'll probably do GA, although not my preference, to save some $$ but very tempted to skip this show in protest. I bet they will not sell out those "premium" seats anytime soon.
  46. 1 point
    Awful selection of tickets for Vegas considering the price of the tickets. Four large sections adjacent to the stage seem to held back or were unavailable.
  47. 1 point
    I paid $395 each for two (need 3, but whatever) It's also RZ1 and we wanted RZ2 (really, not complaining!) I wonder if they'll let us go back and forth????
  48. 1 point
    No. For the DC show, Red Zone tickets are $391. Lower level side seats are $325. The 400 level seats are $175. i guess Bono and the boys are short on cash.
  49. 1 point
    I don't think it is intended to rub it in, just to let people know that it is actually working for some.
  50. 1 point
    We did not have to choose a city. That’s only for the VerifiedFan during the General Sale. However, check back on the evening of the 13th, as new details may be added.
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