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Showing content with the highest reputation on 11/15/2017 in all areas

  1. Couple of points, yes some of the answers I gave (my interpretations, not there in ANY official capacity - as I stated in the podcast) - some of the facts I were given were not correct. And in fact I would go further, I was misled on some things which I relayed on that episode. for which I have asked the atu2 guys an opportunity to go back on to explain. We mods are not employees of ticketmaster, we are fans. We relay what we can, when we can. We follow guidelines and try our best to represent fans when we can, and point fans in the right direction at all times. Whilst I underst
    7 points
  2. My theory...it's all in the fine print of "Verified Fan" and my sincere belief that if we were assigned a presale group that meant we were verified. In reading U2.com/help: Can I register for other Verified Presales if I participate in the Verified Subscriber Presale, like Verified Citi and Verified Fan? Yes, you may register for the other Presales in addition to the U2.com Verified Subscriber Presale. Please note, registration does not guarantee you will be verified, receive a code, or have the ability to purchase tickets through the other Presales. Note: "Does not guarantee you will
    6 points
  3. We are doing something right now - we're doing our best to get up the chain of command with as many fan stories, as many examples and the like to let them know this is as bad - or worse - than 2005. We can't fix what has happened, but we're working hard to find an amenable agreement about it. The band's PR is notified, and we're doing what we can. There's nothing we can report on right now.
    6 points
  4. I'm sorry, that's not what I meant. I mean, let's say you live in Boston and register to be verified for the Boston show. It's then a two step process - the first step is verifying that you're real, the second is giving you a code. Many people will pass the first step, but few will get a code. If you don't get a code, you never get a chance to buy tickets for that show. So even before the Boston show goes on sale, Ticketmaster decides whether or not you're allowed to go to their webpage to purchase tickets for it. In the past, everyone had a chance to try their hand at buying ticket
    3 points
  5. In theory, they could lift the verified requirements for future dates. I think the big problem with the Verified approach - which I think was created with the best of intentions - is that it's portrayed as a one-step process when it's really a two step process. In the first step, TM tries to sort out real accounts from bots and scalpers, and that's a great thing. But the second, less publicized step, is that they then select only a handful of people who passed verification to receive codes for purchases. I think in the future, it would be better and more fair for everyone if TM ver
    2 points
  6. I'm out too. Like Bono....I'm approaching 60. Difference is: this will be the first tour I've missed since Unforgettable Fire. I cannot do GA or Red Zone any more (due to serious back issues)......and I absolutely refuse to pay close to $200 for obstructed view. in the back of the venue....or $300 for nose bleeds. I won't even get into the $600 and $407 tix I saw in the lower rows of Loges closest to the main stage. Very disgraceful. Very sad day....... I'll save my $$ to see another artist.
    2 points
  7. You can only work with the information given. Many people were given misinformation - that's why there's so many of us trying to figure it all out. I don't believe that TM/Live Nation was transparent with U2.com or the fanclub representatives what it all means. Remember - this is the 1st time U2's gone Verified Fan route...for the whole tour! It's possible that you don't know what you don't know, and the right questions weren't asked until it was too late. We're all in this experiment together.
    2 points
  8. Not really shocked at this point, but get the frustration. Tickets for the past couple tours were similarly priced. The closer you get to the stage the more expensive the tickets. I got lower bowl tickets for MSG this time around for about $100 a piece (after all the stupid fees), which is more or less what I paid for similar seats on the Innocence tour. I paid $150 a piece for JT tix for what I would consider to be OK seats. Tickets anywhere near the stage were around $300 a piece...
    2 points
  9. Try closing everything and starting over, that happened to me because I had the page up too early.
    2 points
  10. I worry that they will, or if they don't, they'll come up with something worse. Switching Paul McGuinness for Guy Oseary says to me that the band, from a business perspective, is interested in maximizing revenue as a top priority. Look at Oseary's other client: Madonna. Madonna is someone who maximizes every revenue stream, from concert tickets priced at obscene levels before it was popular to do so, to other merchandising and "VIP" programs. You don't hire Guy Oseary if you want to have a good relationshop with your fans and provide a quality show at a reasonable price. You hire Pear
    2 points
  11. Thanks for posting Sherry. Well said.. I was one of the experience group who renewed early (membership didn't expire until next year), registered with TM for the verified fan presale. Registered for shows I wanted to go to. Got the email saying i was selected for yesterday's presale but never got the code. I have PM'd a mod here who actually seemed concerned and asked for my member info/order number. Then never got a response back. Guess the best thing to do right now is get a refund for my early membership renewal. I am so disappointed in this band. I have been a fan since 1987, always kept
    2 points
  12. I am still waiting for my email and pissed I left my "membership" lapse, have been for over 13 years... therefore in the innocence group.. I just checked ticketmaster for Chicago and if what I click is true GA is already gone..... Fuck that. Sorry but I find it crappy that this will be the first time is over 20 yrs i am not able to get GA tix.. At this point I am getting to old for this shit. I will try tomorrow and if no GA then I am done. Call me a snob, but it's either GA or nothing.
    2 points
  13. Don't panic. Bigwave explained it on the @u2 podcast today (https://www.pscp.tv/iChris/1zqKVMkvEylxB?t=46) If you have the green "setup complete" button and you are not a ticket scalper with a Ticketmaster history of suspicious purchases, you will be fine, you will get a code! That fine print language is in there to cover the fact that if someone has a suspicious ticket purchase history, that looks like they could be a scalper, then they would theoretically be denied a code. That's what I came away understanding after watching the podcast. Thanks Bigwave!
    2 points
  14. There's plenty of anger on this board, and rightfully so. But what seems to be missing from the discussion is the role that some fans play. Those who buy tickets from scalpers share some of the blame, as do those who grab up extra tickets with their presale codes and then sell them at a mark-up on Craigslist later. I saw that happen at one of the JT30 shows. Since the ticket limit was 4 instead of 2, we happened to be standing next to someone who bought 4 and sold the extra 2 on Craigslist. So, let's have some standards here, folks. If you know right now that you cannot go to the
    1 point
  15. Again there is confusion over Verified Fan and Verified Subscriber. As I understand these are two different things. While the chance of fraudulent buyers is still possible with Verified Subscribers, it is clearly less likely especially with the Experience Group and that algorithm should either not be applied or adjusted to reflect this. I fear this will not get any better. There is no incentive for anyone to "fix" this in the favor of U2.com subscribers regardless of how long we have been members. U2 can clearly sell out shows on their own and Live Nation has other competing interests th
    1 point
  16. There are two problems with the $300 seats. There are too many of them. I totally get having the very best seats $300. Every tour has top level seats for that much. Getting a good seat to a baseball game in Chicago, Boston or NY costs that much. Nevermind Broadway. But every single seat in the lower level is absurd. The second problem is they sell every single one of them, so they are not going anywhere.
    1 point
  17. Even with Subscription/Membership you still get out of control pricing on some of the worst seats available. If I wanted to get robbed I would have just gone to STUBHUB from the getgo.
    1 point
  18. Same here. I have been trying for GA on all shows since 10 am (and still am) and not one seen. 6 other friends have not seen one either. For JT, it took about an hour or two before GA suddenly dropped. However, this is seeming to add up to no GA for iNNOCENCE presale (which is the entire point of why most people purchase presale).
    1 point
  19. I didn't have any issues with the email or texted code like a lot of people seemed too. However Ticketmaster's website was a complete mess. It accepted my code, but then wouldn't show me ANY available regular tickets, just the VIP and (RED)Zone packages, which were $259 to start, up to $650 - yikes! Yesterday I saw someone say they had better luck with the Ticketmaster app, so I pulled that up on my iPad and right away found 2 tickets in my price range. Didn't like the location though, so I let those go and then it found me 2 right at half-court, albeit the very last row of the section 317. If
    1 point
  20. we do get perks as long term members.. priority access to tickets BEFORE everyone else, including newly signed up members who sign up after the tour announcement. it has always allowed me to pretty much get the exact tickets I desire.. until this time, of course, when we were booted from the experience presale for no reason. i just received my code a couple hours ago. AFTER the experience and innocence presales started. i should have had first crack at tickets, and now i'm stuck with overpriced leftovers. absolutely terrible.
    1 point
  21. Thanks for this post. Can I also please point out, since someone in this thread stated otherwise, that the mods are volunteers, not employees of U2.com? I imagine they are in a really tough spot right now. It's clear they were busting their tails trying to help fans out, and that they had not been given correct information. Hats off to them for trying to help as much as they can. I'm disappointed for all the hard core, honest fans with just one U2.com membership who did not get a code. It doesn't seem fair at all.
    1 point
  22. Every time a new tour is announced, hope springs eternal that the ticketing process improves (particularly for subscribers) but every time the process is full of holes. I wasn't involved in the US leg this time but really hope they iron out the gremlins before announcing the European leg. I also hope they become more transparent about the very ambiguous statement about the opportunity for verified subscribers to receive a presale code. Anyone longing for the days of spending two hours pressing redial or lining up at a TM store?
    1 point
  23. Thanks for the excellent post and helping to clarify this fiasco. It's a very sad day to not get tickets and to feel so helpless. "And some days have bouncers and won't let you in"
    1 point
  24. love_and_light, I'm right there with you. I didn't even get a code, so couldn't buy tickets. I suspect that even if I did, my experience would be much like yours and others in this forum. I gave up trying to figure out what was going with my code (or lack of it) and have also resigned to the fact, that I might miss e+i 2018. I know there is still a change that I'll get tickets, so try again on Monday. Again, I'm not hopeful. I saw JT once at Levi's Stadium and consider myself lucky to have gone. i+e 2015 was a great tour and I was fortunate enough to have good seats. Alas, my heart
    1 point
  25. I think at the end of the day, the band is responsible - they've hired LiveNation to do business in their name. They've hired Guy Oseary, a manager known more for grabbing every last dollar than for fostering community relations. To be clear, these are legitimate business choices, but U2 have always acted as if music was more than a business for them. Their actions over the last few years have shown that something has changed and that they no longer hold to this philosophy. In and of itself, that's fine, even if it's not a choice I would have made in their shoes. But to act as if you care
    1 point
  26. DISGRACEFUL PRICES. YOU ARE SELLING OUT U2. How can the average fan afford this? The answer is that they can't. And as for reserving a lot of the best seats for the VIP packages - I am furious. Basically, if you're rich you get the best views. So much for standing up for the poor Bono. I'm finding it harder and harder to defend you when many of my friends are criticizing you. Maybe they were right after all?
    1 point
  27. I agree with this - unless you have an active hand in the day-to-day, you would just assume what you're being told is OK. I feel Larry will speak out on this in the coming days...they'll have to. This is right up there with 2005. There are too many entities involved, though - under McGuinness, he ran a tight ship with regard to this. With Live Nation, you have to have LN talking to TM who has to talk to Maverick who has to talk with band "representatives" before the band themselves get involved. There's plenty of finger pointing - but at the end of the day, it's the fans who got screwed...ag
    1 point
  28. In the past, I believe the fan club presale codes have worked for additional shows. So I would think an innocence or experience code would work. My question is whether I can save my Citi presale code (if I get one tomorrow) for a future show. I don't know whether TM typically offers the Citi presale for additional dates. But, since that one has a 4 ticket limit rather than two, it would allow me to take some friends. I'm holding out hope that a second MSG date gets added on 6/26, which would be a better date for me.
    1 point
  29. Ive dealt with other verified fan ticket sales like the Bruce Springsteen on broadway for example, my code worked for all future dates added. They simply opened registration back up though and enabled more people to join in addition to everyone who already got a code
    1 point
  30. So I just now... at 2:14 EST got my EXPERIENCE code texted to me Morons
    1 point
  31. I would've loved to see this tour but I'm out - $50 to register for $312 seat ( Atlanta ). I feel like I've been scalped by the band... 1/2 ( $156/ea ) would've been reasonable. I didn't even get to the "convenience" fee and taxes... Wow!
    1 point
  32. THANKS SO MUCH! Sherry. And us Fans need to keep hitting them via social media and any other means possible.
    1 point
  33. its first come, first served, thats all we are told here.. though sometimes GA pop up when you try again (can be a pain hitting refresh all day I am aware...)
    1 point
  34. My girlfriend and I both had codes. One works, one doesn't. Not that it matters with the seats that are available. This was the worse pre-sale I have ever experienced. My text says "...powered by #Verified Fan", Not sure who they are but they should be FIRED!
    1 point
  35. I suspect that they will release more tickets as the day goes by. This is what happened for the JT tour this year. I think it's their way of discouraging resellers.
    1 point
  36. No GA's or RZ's. Maybe I'm a snob, but I won´t see U2 with any VIP package or in a 300 bucks balcony!! I only enyoy in a GA I don´t need the special tour lanyard and gift. I just want to see U2!!!! no GA's for fanclub subscribers?? Please, RESPECT the fans. It's your main asset
    1 point
  37. Tried to help a friend-- Got into Vegas pre sale page at 1 pm exactly. No GAs.
    1 point
  38. gpmakecki is right on the money with the credit to the mods! They do a great job trying to help with things beyond their control. Big Wave has solved many a problem for many a subscriber in the past. Even a thankless job deserves thanks from time to time. Thanks Big Wave! (But I'm not sure that sleeping like a baby is the reference you want to make on a U2 forum post SoI )
    1 point
  39. wait until the EU presale process starts, please
    1 point
  40. I would say all in all hats off to these moderators. they have done an outstanding job with all this mess that was not created by them. they worked diligently day and not to get answers, deflect anger and try to make as many people happy as was possible. and from what I hear, with a good success rate... so, well done mods!
    1 point
  41. Just a bit of encouragement for everyone ahead of the 1:00 pm presale open. I got Experience tickets yesterday and am waiting around to get Innocence ones today for my daughter who is writing an exam. The actual ticket purchase process yesterday was my best ever. (JT, SoI (twice), 360(Twice) and Vertigo). The site was faster and all the "beat the Bots" process seemed to work as there were still good tickets readily available 10 minutes into the presale. They had technical issues yesterday, although not as bad as today, so there may be light at the end of the tunnel for you. Don't let it go
    1 point
  42. Got online at 10 am to try and purchase Vegas tickets. $330 minimum if you wanted to actually see the stage and sit in the lower tier. This is so disheartening. After all these years, I may have seen my last U2 show. I didn't purchase tickets. Can't justify the price (especially when you add on travel and hotel costs). I am hoping they will add shows at "lesser" venues that intersperse some reasonably-priced tickets in the lower tiers. Denver? Salt Lake City? Was Vegas (being Vegas) an anomoly? Started the day excited - Ending on a real bummed-out and sour note.
    1 point
  43. In this case thank you guys for trying to straighten things out, but I have to blame U2.com for not handling this in a professional manner and not providing adequate support for what they knew would be a stressful time. This fan club is a business and it should operate as one. It's not fair to moderators to throw them under the bus like this. And needless to say it's not fair to the members either. I still don't have my code and no idea if I'm shut out from this round or from all rounds including general sale and new dates. The total information blackout (pun intended) is painful. Feels like t
    1 point
  44. I have pretty much gone to every tour since JT and these prices are by far the most disappointing I've seen. I'll probably do GA, although not my preference, to save some $$ but very tempted to skip this show in protest. I bet they will not sell out those "premium" seats anytime soon.
    1 point
  45. Awful selection of tickets for Vegas considering the price of the tickets. Four large sections adjacent to the stage seem to held back or were unavailable.
    1 point
  46. I paid $395 each for two (need 3, but whatever) It's also RZ1 and we wanted RZ2 (really, not complaining!) I wonder if they'll let us go back and forth????
    1 point
  47. No. For the DC show, Red Zone tickets are $391. Lower level side seats are $325. The 400 level seats are $175. i guess Bono and the boys are short on cash.
    1 point
  48. We did not have to choose a city. That’s only for the VerifiedFan during the General Sale. However, check back on the evening of the 13th, as new details may be added.
    1 point
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