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OK - So today i got to go for my first ever pre-sale for the Singapore show. Due to location and circumstance, I had never been in a position to go through this process before, so having been a member of U2.com for years, the Singapore announcement was a dream come true. Having watched from the sidelines for a number of years, i had always thought the moderators did a fanstastic job, and felt a strong sense of community within Zootopia. Today, when things went a bit awry in the presales, I experienced first hand what I have watched for years and I am very grateful. The image below pretty much sums up the roller coaster from this morning and for me two things are very clear: 1. buying tickets for these concerts is in no way a neutral experience, and 2. The moderators annd community are just fantastc. What is also missing from the picture is "thankfullness" to the mods, and to the community who actively participate in helping others. This is literally off the chart.

Adam turns 60 on this Friday, the 13th of March. We want to celebrate him here in the Zoo in grand fashion. Please help us in wishing him the very best of birthdays in this thread with your own messages, your favourite photos and stories and your favourite bass lines. My wish for him is that he has the very best birthday filled with happiness and love.

Happy birthday to the poshest, coolest, the best kimono wearer of the band, Mr. Awesome Clayton ! (that'd be you Adam. Just in case) 60. That deserves a few words. Or maybe just one... Thanks. Thanks for always having a kind word for us fans even if that means showing up late after show in your bathrobe / kimono (Note : it's only cool when YOU do it. Talking from experience) Thanks for the #Pinkadam love (and all the times I lost it out of utter joy when we could see it peaking behind your bass). Thanks for trying every single time to read our signs at the rail, even the silly ones (that's mostly mines). Thanks for being so open and honest about mental health issues and thus such a source of inspiration for the rest of us still struggling. And I really mean that. A lot. Thanks for letting me believe I can actually play bass (and realize 2 minutes in I'm way off beat but eh.. Details.) Thanks for shining like a pink sparkly bass and let us into that light after all these years. Thanks for the smiles that warm our heart and the winks that feel like suspended eternity for a second. Thanks for the joy, the thrill and that whole roller-coaster of emotions we experience thanks to your music (and your bass lines. Obviously.) And also thanks for not swaying too hard on stage... For obvious reasons Bono's stated last tour. Lastly, I'm sorry but couldn't wrap that post with a nice wrapping paper you'd like but be sure that it's wrapped with all the love and gratitude I have for you and those 3 other lads who bring me so much joy. Happy birthday Adam. You rock. Stay awesome. Much love and take care x

A DVD??? We are in 2020 guys! Have you heard about Blu-ray? UHD 4K Blu-ray? This is ridiculous!

Welcome guys to this new thread that will hopefully be filled with laughter and conversations and will turn into a nice chapter of the zootopians resilience. ✌️ Ghost towns are emerging all over the world because of that nasty virus and the very necessary lock in. Every day it just gets a bit more scarier. Anxiety is rising up for everyone. I was walking the aisles of my local supermarket the other day and all I could see was empty shelves. No toilet paper, no canned tuna, not the one veggie that my kids actually want to eat. That’s depressing. The fear in people's eyes and distancing is depressing. Where is the world heading ? And then there was a sound.. That PA blaring music. And guess what ? It was a U2 song. That’s when I realized that there’s one thing we will never lack of, and that’s music. Music that lifts us up and brings us together at all times. The good and the bad. After the subscriber special streaming of #U2Berlin4k,the worst thing happened. Silence. We just had two hours of fun, joy and friendship. Two hours that allowed our minds to wander back to better days and take that much needed break from reality. And in that silence I could only hear my own thoughts resonating “ We need that. We need that light.” And that’s how the first spark started. As it often is, an idea led to another one, to another person, and then another and that’s when I saw we were all on the same page. As I was saying on my post yesterday, we have all the means necessary to keep the party going. We’re stuck home with a bunch of DVDs and a whole world of friends at our fingertips. The #U2Fam knows all about social distancing already. U2 has been building bridges across the world and our hearts for over 40 years so yes we know how that works to be away from our friends. But we also know how much stronger that bond gets then. From Saturday 28th, we’ll be throwing watch along parties every week at 9GMT until we’re all out and safe - or run out of DVDs. Everybody’s welcome to join and participate. And here’s how we gonna do it : We’ll have a poll open here on the Zoo and on twitter for a whole week so YOU can choose which live shows you’d like to watch - People have the power ! Every Saturday, put on your DVD and press play at exactly 9PM GMT so we’re all in synch (Note : It won’t be streaming from the site or else, it will be your own material) Chat along here on the zoo or on twitter using the #U2getherAtHome hashtag. Grab a fresh beer or two and install a mirror ball (optional) Enjoy. Have fun. Forget about the outside world for a minute because I promise that there won’t be silence on my watch. HA ! (Pro tip : let the kids stay up to recreate a live show atmosphere - them running and bouncing in front of the TV should do the trick.) Bono recently said to sing as an act of resistance. Well. He usually gives us pretty good advice doesn’t he ? I hope to see you around. I need it. We need it. Resist and stay safe. What time is it in the world ? (I’m not even sure what day it is to be honest....) One thing for certain when U2 is involved…. it’s always PARTY TIME !

Adam was right in front of me for a large majority of 4 of the 5 e&i shows I saw. This picture w/ Bono was my favorite of all the ones I have of him (July 1st, 2018 - MSG #3, for anyone who may be curious about which show the picture is from). The only bass player U2 could ever have, both in sound and in look - he’s perfect in both. Putting the “sexy” in sexagenarian. Happy birthday, Adam!

A favorite photo of mine from Dublin 2018. Love this beautiful bass! We have a special podcast episode being release on Adam's birthday.... all about Adam! Stay tuned to www.thegardentarts.com

Happy birthday to the most smiling member of U2. You stole our hearts. Thank you for being Adam Clayton. Greetings from Brazil!

Karaoke... our With or Without You had Shine with the Stars... we win 😁

I am not good with words, English isn't my first language, anyway... This is a photo I took with my old camera almost 10 years ago (ouch!) in Zurich, during the second night. A very very rainy night. I was at the barrier, in front row, Adam's side. It was the coolest gig of my life! Loving your fashion style, Happy Birthday, Lord Clayton!

Happy Birthday to the man I named my eldest son after. My wife wouldn’t let me add the Clayton though.

No pics of Adam because I do not take pics at shows. I almost always end up right by Adam for U2 shows. He's always looked so chill onstage. Vertigo was when I first noticed the grin he gets when he's looked over at us in Chicago. I have no idea what he was thinking. Part of it feels like, 'You guys are nuts.', I don't know. Happy Birthday, Adam Clayton.

I think this gift is wonderful. I'm shocked they would release EI as a subscribers gift. I am very happy. DVD versus BluRay-I don't care. It'll be a good picture and it will have great sound. I still don't have IE on BluRay because somethng always eats up my money before I can get around to buying it. . If I focus on being unhappy with the font when the Sun rises with my name on it-I miss the silent brilliance of the moment. Perhaps they'll release EI for commerical release on bluray, it will be a North America show and many of us will have our hope to have a physical copy of both fulifilled. Props to U2. Fantastic gift.

It was a problem on all of their recent tours. A small group commandeers the front of the line, sets up their own lists and check-ins and pushes out the locals. Their feeling is that they follow the band, so they are entitled to the front row. It breeds resentment among those who cannot spend the time or money traveling around following U2 and only go to see them when they visit their hometown (I live in NYC, so they are here on every tour - I've seen them multiple times in the last 5 years without having to go more than about 30 miles from home). When you are seeing them in your hometown, your regular life (jobs, school, family) gets in the way of random hour check-ins and/or sitting in line for days. I've said it before, I'll say it again. They need to put in the system that Springsteen uses. Depending on the size of the venue and the GA, X amount of numbered bracelets are distributed X hours before a show starts. A public lottery is held to determine which number becomes the front of the line and everyone falls in behind that person. The more often you go, the better your odds of being in the first group at least once on a tour. The locals have just as much chance of being in front as the tour followers. Done.

Now that the pre-sales are (mostly) over, I thought it was high time to give a place to show our appreciation to our moderators. They volunteer their time to help us out, often at crazy times of the night. So to @Max Tsukino, @mich40& @bigwave a huge thanks for all your work helping us during the presales (when we were stressed !) We all owe you a drink when we see you 😊 See you on the road or here in zootopia during the tour soon

Twenty Three Live Anyone predict The Troubles? Or The Crystal Ballroom? Bet you didn't...but here it is, the complete tracklisting for our subscribers-only double CD 'U2 Live Songs of iNNOCENCE + eXPERIENCE'. A live album of innocence and a live album of experience. It's now mixed, mastered and making its way through the pressing plant. And here's the first selection of previously unseen images from the beautiful photographic collection, that comes with this special release. More details on the way. https://www.u2.com/news/title/twenty-three-live

Happy Birthday, Mr. Clayton! Two of my arsenal are your signature models because they have the best-playing necks I've found, and each a unique sound. Here's to many more great grooves!

Yes - thank both of you for fleshing out the reasons why others and I complained right out of the gate. Your observations are what we were getting at. It would be very useful to know what the site means exactly by the word "limited" in the description of this gift. It is "limited" in the sense of "special and truly unique" (and if so, how is it special/unique specifically), or is it "limited" meaning time-limited, i.e., it is the 2020 gift and not beyond that? Will this concert be getting a wider release? That would be good to know too. IMHO, this show will certainly be released commercially - there is no way (again, IMHO) that this DVD will be the only way this show will become available. If this were the only place to get the show, multiple formats would have to be offered. Further questions: if a worst-case scenario plays out (i.e., the U2.com edition is identical to the general release regular edition), would we at least get it in our mailboxes before it goes on sale to the general public? If it ends up being identical to the general release, and the general release goes on-sale first before any of us receive the U2.com edition in our mailboxes, any complaints posted here would be richly earned and deserved. Well, let's hope for the best. More information about this show, I think we can all agree, would be very nice to have as soon as possible. Also, there were a few comments above that were not completely well-founded, and I'd like to address those further here. I think everyone knows that it's not very fun to read people's complaints on message boards and forums. However, what really matters is whether any objection is valid. I've read a few complaints on the site over the years here that have made me laugh and/or roll my eyes; I've read other that were right on point and addressed a failing that was/is properly a failing. While it is no fun to read trivial complaints, it is also important not to conflate the rational objections with the irrational ones. There are some who conflate complaints about the shortcomings of the site and/or fanclub in general (and there are legitimate ones) as if they were complaints about the band. That's complete nonsense. The band and the website/fanclub are separate entities. Complaining about LiveNation/Island Records/Interscope Records/Universal is not the same as complaining about the band. Also, there are a lot of causes that are leading to the complaints that have developed over a long period of time - that also isn't being properly acknowledged sometimes. There are ways that the benefits of membership here have declined over time; unfortunately, this seems to have coincided with the time when Paul McGuinness departed the stage and LiveNation took over. The benefits of being a member here were chronicled by a few above - and those mentioned are benefits. However, for other acts' official webpages, most/almost all the benefits mentioned are completely free of charge; U2.com is one of the very few official band pages that still charges a fee every year. Many bands used to charge, but now no longer do. Yes, the ones that don't charge don't usually have a membership gift, but an overwhelming majority of sites that don't charge do offer pre-sale ticket access. I would hazard a guess that the two main reasons most of us (including myself) continue to renew here are: pre-sale ticket access during touring years and the annual gift. Some might ask, "How about the forum as a reason?" Well, that may be in your personal top two (it would be co-number 2 for me) - however, as I already mentioned, most official band forums are completely free to sign up for and use - even a section of this site is free. I mention this because other bands manage a fully-functioning fan forum without charging; thus, site-upkeep as one of the reasons to charge doesn't really hold water - how do the other sites do it, if membership fees are truly necessary? (I'll stop here and leave other issues for later.) Also, I would argue that our devotion to the band is what feeds our complaints sometimes - we want a site that kicks ass like our band does. When it falls short, we have every right to say so - hell, we have literally paid for the right. Being paid members here shouldn't require us to be submissively obsequious when we have a legitimate issue. Well, I don't really wish to go on here. I have already resubscribed - gladly, proudly. In broad brushstrokes, as I said earlier, I love this year's gift - however, it would just be nice to have answers to the questions we all raised above. Thanks again to the mods who read all these complaints, legitimate and otherwise. Peace. ✌️

I understand, and can sympathize with this reasoning. The problem is that you didn't pay $50 for a DVD. You paid to be a member of this website/fanclub. The gift is only one part of a larger sum. I don't understand people saying I didn't pay for this gift when they purchased something with multiple components. U2 never says what any gift will or will not be until it is officially announced. This is what they've chosen to do this year. It is what it is. I can undertand being disappointed. I can understand someone consdering if they want to keep subscribing. I don't understand the constant barrage of attacks against the band, and this website, when things aren't as one would wish. It's the chance we take when we subscribe. One can join this website for free, still be a part of the live threads and so much more. That costs nothng yet it's expensive, and a lot of work, to maintain a website. . . This gift is one day old and people are already deciding that they are going to have to buy the BluRay. No you don't. You'll have the DVD. You want the BluRay. There's a huge difference. It's also presuming this will be commercially released on BluRay. From what I read, it's exclusive. There's been no indication of it being anything else. It's EI, from Europe, and it's the Berlin show. I've read, numerous times, from many different sources, that this is one of the best U2 shows ever. I don't understand why people can't enjoy it for what it is. Thi is just how I see it.. We all possess the right to express our vews in these forums and threads.. It's part of our subscription. Your opinion has just as much validity as mine. We wouldn't be a community if it did not.

Christ above you can't please everyone can you! I for one am very happy and appreciative with this gift!

The show was absolutely epic. I felt like Bono was singing his heart out for Michael Hutchence. It was definitely one of the most special shows I’ve been at. And yes, @Manohlive, I was dancing.

Friends don't let friends skip Exit.

Just some thoughts about Ticket Pick Ups at 7/11. I wandered into a random one the other day, and talked to the dude working there. You will need the Ticket Order Confirmation e-mail with your ticket number on it (about 15 digits). You can either print it out, before you go, or take your mobile device with it on there. (For example my confirmation e-mail was sent to my i-phone e-mail, so I will take the phone and show them the e-mail.) The staff enters your ticket information into the register and prints out the ticket(s) for you. They might get you to push a 'confirm' button on a screen. They will also give you a receipt to sign. And that's it. Simply say 'Ticket Pick up' and show the e-mail and you'll be fine. Don't forget to smile. The only small confusion I had with my dude at first was he thought I wanted to buy tickets at first. I recommend you take some I.D. with you (just in case) and maybe have the credit card with you...again just in case. Also maybe some small change in case there is a printing fee (maybe 300-400 Yen/ 3 or 4 bucks). Most staff will be able to understand simple English spoken a little slowly and clearly. The ticket confirmation e-mail also includes Japanese instructions for the Staff if they give you a WTF? look. but I don't think there will be any issues. this part of the e-mail: [STANDING FRONT/REAR, SS/S/A SEAT] Tickets must be picked up at a Seven-Eleven store in Japan prior to the show, and will not be issued at the venue. Tickets will be available for pick up from 20th November (Wed) from 10:00am. When picking up your ticket(s), you will be required to show your e-mail purchase confirmation to store staff. Please ensure you print this in advance or are able to access it on your mobile device. After the staff have confirmed the Ticket Number shown in your e-mail purchase, they will print your ticket(s). Make picking up the tickets a priority when you get into Tokyo. Don't leave it to the last minute. Don't lose them, they cannot be re-issued. I hope this is some help, it may be redundant as others may have already posted about it. Keep on Rockin' and Rolling.

Hello from France :) Hope your are all doing well and safe home. Here is a glimpse of my first U2 show, was 19 and was living near the arena. Funny fact, my parents were at home, at about 3 or 4 km from the venue, and they could hear the whole show ;) Stay safe all :)

A friend posted this on FB.

Happy Birthday, Adam! I haven’t yet gotten the chance to meet you, so this is the best picture I have from my first U2 concert in June 2018 in DC. I put Pink Adam on the back of my guitar in your honor, and thanks for your strong, throbbing bass lines, especially in “New Year’s Day.”

I've been painting Adam for atu2.com since 2002. Here are some vintage-looking trading cards I made of some of my best work. My absolute favorite is a small watercolor of Adam in his yellow Buzzcocks shirt. 😊

I have a number of Adam photos but this is one of my favorites. I had the honor of meeting him & even though I failed to speak actual words it meant a lot to me. Thank you for being an awesome human being and a sweetheart to your fans 💖 Happy birthday Adam!

The 360 is my Favourite !!!! Love this Photo, I'm so happy for yout that you attended such a MIracle of a Tour !!!!!!!!

How good a gift this is or isn’t will really depend on if it gets a physical release to the general public or not. To renew it cost me around £30. If the show is only going to be released for subscribers or at the very least the physical format is released only for subscribers then I think it’s a good gift. However if they decide to release it publicly on Blu Ray at a cost of usually around £15 then someone who isn’t a subscriber will be getting a better format of the show for half the amount I paid. So as I said it all depends on how exclusive this is to us.

2020 Subscriber Gift Announcement here: https://www.u2.com/news/title/experience--innocence--live-in-berlin

2020 U2.com Annual Subscription: U2 eXPERIENCE + iNNOCENCE – LIVE IN BERLIN Limited edition live DVD & photographic book capturing 2018’s e+i Tour Complete 2 hour 22 minute show, never previously released. Really? WOW!! *_*

Now is a good time as ever... THANK YOU to every one of you... these live threads are fun, but your presence, comments, photos videos and experiences shared are what make it worthwile... This Joshua Tree Tour 2019 adventure has come to an end... there is some sadness because of it, but thinking of what's next here in zootopia - up to including a future next tour - is... well, hope. Stay cool as usual, people of Zootopia... we'll see around... Obviously, extra special mention to the best mods in the whole wide world ---> @mich40 and @bigwave ... if all this is good, with your guidance, patience and general company it becomes even better than the real thing... take care, girls and boys...

What a great tour it's been! Thanks to each and every one of you who have joined us for the live threads. You are what help make them what they are. Thanks to my co-mods, @Max Tsukino and @bigwave; I think we make a great team and have thoroughly enjoyed covering the tour with you. Who's to say where the wind will take us; but let us all be thankful for the musical journey we've had so far.

These two shows for sure we're without a doubt fantastic... the band is in top form and you could feel, even from a distance, that they were really happy to be back in Japan. but what made the experience richer, and without a doubt better, is that you are with thousands who are feeling similar if not the same as you. Bono may be right: elevation could come by sake, some chemicals perhaps, but these days it were from all and every one in the community. and with luck it stays that way...

Amazing! Absolutely amazing!

Saw this legend tonight. He was checking out Noel.

whatever happened to staying in the line? it's not right that people can take a number then piss off and check in every now and then. I have seats for my show so I don't have to be concerned with this crap. imo if you line up you stay in line unless you need a loo or food break... or a shower. if you leave the queue for longer than it takes to go home and have a shower I say you lose your spot

I complained about the check-in system in 2017. I hate the way it's got so out of hand on recent tours. When I saw U2 in London on the Vertigo, 360° and IE Tours, it was sufficient to join the queue early in the morning on show day and you could get a great rail spot. That all changed on the JT and EI Tours - now, even if you arrive the day before the show, you've probably already missed out on a low enough number because they start the "list" about a week in advance, and lots more people are getting a number early because they're not required to put in the effort of staying in an actual queue. I'm not in favour of randomising the GA line, because it would probably make things even worse for people like me - I'm really short and struggle to see anything even from the second row. I don't believe that being short entitles me to a rail spot, but I'm willing to sit in line for a long time to give myself the best chance of getting one. Unfortunately that is no longer enough; I would have to spend an absolute fortune booking a hotel room for the whole week before the show, and even then, they're bound to move the goalposts and start the list a fortnight in advance. It's just getting silly. I can understand the use of "check-ins" if the venue don't want people camping overnight or all day due to heightened security, but still, there is no reason to start the list more than about 24 hours before the show. It's complete rubbish how the line leaders claim they're doing it for our own benefit, to prevent a "stampede" or whatever - a problem that never existed in the first place! They're only doing it to ensure that *they* can get in first, and they've apparently befriended U2's security team so they're always allowed to get away with it, pretending the fans are all on board. I think the current system would be OK if only the list was started by venue staff instead of fans, to ensure it happened at a reasonable time in a well-advertised location, and any pre-existing unofficial lists would not be honoured. First come, first served, and in the unlikely event of a "stampede", no-one gets a number until a civilised queue has been formed. We used to be perfectly capable of lining up in order of arrival - I'm sure we can still manage it!

It's made it to news websites now. https://www.stuff.co.nz/entertainment/music/117202408/new-zealand-u2-fans-livid-with-internationals-over-general-admission-system-in-auckland-gone-rogue?cid=facebook.post What started out as a cool fan thing has mutated into a sense of entitlement and a way to game the system. Venues need to grow some balls and draw a line in regards to this. I saw Muse at the O2 in London a couple of months ago. I arrived at the GA line to find a group of fans writing numbers on people's hands as they entered the line. At one point venue staff came and said this was unofficial and therefore they as a venue would not recognise it. A few people got upset but I applauded internally. More venues need to follow that example.

Just received the CDs here in NJ. 🎉

3 guessing by the activity on the forum! 😉

I was at that show for Invisible and I’m so glad it’s included. I can’t even explain what happened when they started playing it, but when Bono sings “I am not invisible, I am here” and then all the sudden you could see them in the screen, I just burst out crying. That was one of the most epic moments of that tour for me.

We apologize but we need to take a few hours to rest before the Wires presale tomorrow. If you have a question or an issue to report, please write it here (or send us a PM) and we will come back to you as soon as possible... Thanks for understanding... see you in a little while...

Sydney 2 tickets sorted. Best presale ever, smooth sailing each time !

Just got my second Red Zone for Sydney #2! Coming from Los Angeles and beyond excited for my first trip down under. :-) Good luck to everyone!

Got my 2 RZ - weeee!!!!! Just Sydney to grapple with now.

First post to this thread in 2019?! The show announcements for Australia, Japan, Singapore and Korea brought me back in. Originally an 'old zoo' member in 2005, and traveled inside and out of the forums over the years. Always as Fragrant, of course. Hoping that there are other fans who will gravitate back or jump in for the first time. Peace! Much love! Irene Baton Rouge, Louisiana