I understand that the world has turned upside down and that there are issues everywhere, the thing that annoys me about this, is that my items (and I'm guessing others too) were ordered in good faith hoping to have them in time for Christmas, or my case, my birthday. My birthday has passed and we're just over a week out from Christmas and there is no word or explanation as to why the items haven't been shipped.
The silence is the frustrating part of all of this. We have no idea as to what is happening except the fact that the shipment is unfulfilled. When chasing this, the only option we