Q - Where is my unique Pre-sale Access Code?
A -Your unique Pre-sale Access Code can be found on the Tour page of U2.come when you are logged in as a subscriber. In advance of the pre-sales, current paid-up eligible Subscribers to U2.com will be emailed (at the address they registered on the site with) details on how the pre-sale works, including a unique pre-sale access code they will need to use to take part.
Q - How do I know what pre-sale priority group I am? A - There are two groups of subscribers taking part in the pre-sale and the email you receive with your pre-sale code indicates which group you are in. Our 'EXPERIENCE' group of longtime subscribers (those who were current, paid-up subscribers on 09/09/2014) have access from the first day of the pre-sale. Your unique pre-sale access code will have a prefix of U215A... Our 'INNOCENCE' group, who joined as new subscribers or upgraded an expired account after the release of the latest album in September 9, 2014, enter early on the second day. Your unique pre-sale access code will have a prefix of U215B... Only after this does a public onsale begin. (You may also find which priority group you are in displayed on the Account Info page when logged in.) Please Note: We do not change your subscription category. No exceptions will be made.