Out of interest how did you manage to get pre sale tickets as a free subscriber?
I signed up last December - renewed my membership late - the site gave me Innocence presale ticketing rights. I paid the subscription, they gave me presale log in & they sent me the North Side Story book. Then about 2 weeks ago on checking I had no presale codes. I emailed U2.com - they said I had a free subscription. Rechecked emails - found the u2/fanfire subscription receipt with reference numbers. Also checked bank statements online - payment did go out in Dec 14. All my emails went through supp