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About elevation1975

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  • Location
    Longmont, CO
  • Favourite U2 Album
    Achtung Baby
  • Favourite U2 Single
    One Tree Hill
  • First U2 Gig
    8/12/92 - Giants Stadium, E. Rutherford, NJ
  • Best U2 Gig
    9/1/01 - Slane Castle, Slane, County Meath, Ireland

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  1. I called and called and they finally fixed it. Rebecca is the person to talk to.
  2. U2.COM PUT ME IN THE WRONG PRIORITY GROUP! In March of this year, I renewed my U2.com subscription, as I always do, without letting it lapse. In fact, I've been a paying fan club member since the Propaganda days in 1994. For whatever reason, this time I payed the normal $40 renewal fee on the same day U2.com told me to renew. It could have been the next day in a European time zone... this I do not remember. Still, it recognized that I would be paying the renewal price, not the full price. Then, when ticket presale codes for The Joshua Tree Tour 2017 started to roll out, I was put in the secondary presale group, rather than then primary (I think it was Wires over Red Hill, if I remember correctly). Obviously, this was very annoying, since I should have been put in the first group. Alas, the e+i Tour is upon us, I renewed at the renewal price, and I am still in the secondary presale group: iNNOCENCE. Not good! I called a customer service agent, they told me they would submit a support ticket, and to wait to be contacted. He did recognize that I paid the renewal price in March. Is there anything else I can do to fix this problem? I will be very surprised if customer service contacts me or even resolves this problem. So far, there has been zero movement on their end.
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