Well after 6 emails I've received good news,I hope.
i have been told my gift was sent on the 14th of this month,if I don't receive it in 4-5 weeks I have to get back in touch.
they did there homework as they told me I couldn't get a refund because I used my pre sale code.
i don't know if the emails I've sent have moved them to send me the gift or just another excuses to stop me emailing them,I do hope it's the first.
so let's see what the postman brings,and I hope the band can hurry up and post all the gifts so they can get back to rehearsals ???