The problems are indeed complex as there are basic market dynamics of supply and demand on the one hand, and, on the other, the feeling that
U2 and U2.COM could have done so much more in both the lead up and the aftermath of the presale fiasco. And, unfortunately, because of this
complexity there are simply no easy answers and solutions.
This is what I think of Guy Oseary's reply:
Mr. Oseary's letter is a diplomatic writing. Obviously the U2 manager recognizes the problems that people had with the various presales, but at the same time
tries to steer clear from the fa