Can someone help me on this and I would appreciate a response from one the moderators.
I am still waiting for my CD and I live in the UK near London.
This is the message on the UPS website regarding the tracking of the gift.
11/07/2019 8:00 P.M. Edgewood, NY, United States Package transferred to post office
11/06/2019 10:48 A.M. EDGEWOOD, NY, United States Package processed by UPS Mail Innovations origin facility
11/06/2019 10:04 A.M. EDGEWOOD, NY, United States Package received for processing by UPS Mail Innovations
10/30/2019 10:41 P.M. United States Shipment information received by UPS Mail Innovations
I phoned the helpline and they told me that package can take 6-8 weeks to arrive from the date it was transferred to post office, is this correct?
It's been over 6 weeks now from that date and I've still recieved nothing.
At what point does it mean that this CD will never arrive and has been lost in the post? How long do I need to wait before I notify them of this?