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DiscreetMusic

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Posts posted by DiscreetMusic

  1. 5 minutes ago, grubes1322 said:

    I think this was a big old misunderstanding between U2.com/Fan Fire and TM. I honestly think that whoever wrote the language about the presale code for subscribers thought it meant that every subscriber got a code. It doesn’t sound like that’s what TM did.

    There are going to be a lot of refunds being issued I think.

    At least the general registration is still open. If anyone reading this for screwed, I would immediately use a different email address and signup for the general sale next week.

    Except the general onsale is Verified Fan as well. I don't have a burner phone to give them a different number to send the code. I can't be the only one who doesn't carry multiple phones with them?

  2. 1 minute ago, Alone said:

    My Account page states:

    Doesn't say anything about lottery or not being selected or ineligible. Hence this is a violation of the terms.

    Agreed about the additional dates. But doesn't excuse the mess. Feels like 2005 all over again. Anybody knows Larry's phone number?

    I also got the 'lottery' line. But if it's a question of restricting supply, why aren't they making sure the Experience group is taken care of first? I'm really upset about the presale, but am more worried now that TM thinks there's something suspicious about my account and I won't get general onsale access. I've tried to be open-minded and optimistic about the Verified Fan process as I've had it work well with other bands before... but this is nonsense.

  3. 3 minutes ago, Manohlive said:

    Who is saying this?  U2.com?  TM?  If you go to the main page and go under your account...does it say setup complete?

    Yep.

    Account page says setup complete and that I'm in the experience group (I imagine this is the same for the above poster as well). I got the Experience presale e-mail. Then about twenty minutes ago I got an email saying I was given access in error and I can apply for a refund if I want.

    I can only assume the fact that I have gone to multiple shows in the past makes them think I'm a scalper? But I've never scalped tickets. I just like going to gigs.

  4. 8 minutes ago, jamesb said:

    Bigwave,

     

    I have been in the U2 fan club since i was a kid in the mid-1980s. I was given a code, that said everything was cool, but i just received an email saying I was no longer eligible. Can you pleas let me know what is going on????? I need help here as i was planning on getting one ticket for Vegas tomorrow.  Can you please help? This is so not okay.

     

     

    Dear U2.com Subscriber,

    Thank you for registering for the U2.com Verified Subscriber presale. Unfortunately, we mistakenly sent you a confirmation email earlier tonight. Contrary to the email you were sent earlier, we are unable to offer you access to the presale.

    While presale access is only one benefit included with your U2.com subscription, we recognize that it is important to many Subscribers.

    If you would like a refund of your subscription, please contact us using the Contact Us form on the Help page, and select 'Verified Subscriber Refund Request' from the dropdown menu.

    We apologize for the confusion.
    The U2.com Team

    #U2eiTour  

    I just received this message as well, after being told everything was set and I was in the Experience group. I've maintained my membership to U2.com since Vertigo. I'm absolutely flummoxed as to why I'm now being told I can't participate in the pre-sale (especially given that all of the literature on the site says this is a benefit of membership) and why I'm only hearing about it 9 hours before my presale is supposed to start.

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