AND I will add that this is now hidden away as if the issue never existed. Well done PR people. Take that $100k and run. You mention Pearl Jam doing by seniority, but they do it a HELL of a lot better than this. Acknowledge the problem rather than hide it and recompensate the people you have impacted. At the end of the day, the following has occurred:
* Marketing to the masses that if you become a subscriber you will get access to a presale at a certain time and date
* You will have ample access to ticket type and location prior to public sale
You have scammed people on both instances. The biggest band in the world and the biggest scam in the world. Feed the starving, or feed the greedy (live nation)? You just added $50 onto ticket purchases for hardcore fans which is a great way to hide another $50 per pair of tickets onto the sale price to make them seem 'cheap'. If the presale had worked that is fine. But it was far from that - please refund everyone who joined after the close date or this is definitely going higher.