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Everything posted by puppetmasterinoz

  1. Trying to re-up my sub but is not letting me buy the bundle (getting stuck on mailing address details)...
  2. i just wish the second date didnt clash with something i have already committee to or else I would snag them up
  3. i could have used my password again for either row 3 or redzone but the new brisbane date didnt suit
  4. Man, so I get the email that says I can re-subscribe and get another presale password - but then stumble across some information hidden away on this board that actually I cannot if I have a 3U2... password. Well done again U2.com
  5. Sands - I also think that most of the lower sections in briz are P1 not just on the side? If you try to get tickets in P1 now it gives you lower tier towards the back i thought
  6. Only those members who didnt use their code have a presale opportunity (therefore it is not another presale opportunity for all members)
  7. Agree with Dfunk - those who had problems in the presale should be allowed to purchase as were disadvantaged significantly by the major screw up.
  8. the ticket cost is a huge factor for a lot of people - there are a lot of bad seats for $300 each
  9. I was after red zone (as with all australians we are lazy and dont want to have to work for getting near the stage), but then changed my mind as would get a far better view from P1
  10. Last time he toured oz, he kept people waiting for more like 2 hours - he does it just so that he can say that he played past midnight and ignores all guidelines on what is actually allowed at a venue - he is a child
  11. But what would I know - I have only been a member here for 5 minutes
  12. Will most likely now be Monday if more additional shows are announced to hype it up a bit over the weekend
  13. I wish I had just waited till this sale to get tix as was very easy and very smooth (and I ended up with better seats than the presale).
  14. AND I will add that this is now hidden away as if the issue never existed. Well done PR people. Take that $100k and run. You mention Pearl Jam doing by seniority, but they do it a HELL of a lot better than this. Acknowledge the problem rather than hide it and recompensate the people you have impacted. At the end of the day, the following has occurred: * Marketing to the masses that if you become a subscriber you will get access to a presale at a certain time and date * You will have ample access to ticket type and location prior to public sale You have scammed people on both instances. The biggest band in the world and the biggest scam in the world. Feed the starving, or feed the greedy (live nation)? You just added $50 onto ticket purchases for hardcore fans which is a great way to hide another $50 per pair of tickets onto the sale price to make them seem 'cheap'. If the presale had worked that is fine. But it was far from that - please refund everyone who joined after the close date or this is definitely going higher.
  15. Hmmm... everyone may be cool with being offered tix - BUT after wasting as many hours as you have wasted. Combined, you are looking at hundreds fold of wasted time when we are the paying customers. Also, as mentioned elsewhere, I managed to get tickets elsewhere PRIOR to being offered tix via U2.com. Agree that you cant guarantee redzone, but the way that you palmed the issue off, then it got palmed back, etc. for what was a VERY long period needs to be addressed. Agree you worked your butts off, but to be honest the buck-passing was ridiculous - at first the blame was placed on the customer, then after your heads being beaten in a millions times you thought maybe, just maybe, you better do something about it.
  16. OK - so i finally get a call tonight from ticketek - offering me good seats - problem is i already had to buy worse seats (in the $300 area mind you) and had to knock them back as couldnt refund the seats from livenation presale - thanks u2.com you rock!! best $50 i ever spent.
  17. ummm - yeah, live nation is a free presale where you didnt have to fork out $50 to access it
  18. I sent in a formal email requesting a refund and got one back saying that everything is fixed and ring this number, blah blah blah - however, it still doesnt fix the problem that I will get better tix on Friday than I will now that I will be one of the last to purchase from the presale (if I ever get to purchase - I had to leave a number to possibly get called back tomorrow, after another 'free' presale has since occurred). If U2.com wants to fix things, it will offer refunds to those affected, rather than retaining the BIG BUCKS that they have generated from advertising that any U2.com subscriber will have access to early presales with their choice of ticket type. To keep the $ in the face of what has happened would be incredibly greedy in my opinion. Expect a credit card request from me to reverse the transaction from my bank for failing to deliver.
  19. Re A current affair - I hope so - if I dont get a refund as requested it sure will be Re getting a new code via sending a message to U2 help then why the f werent we told to do that yesterday instead of being put on a list that was being sent, then was discarded, blah blah blah.
  20. I have just formally requested a refund. I tried to call U2 number but was engaged and have wasted enough time on this shambles. Again, my issue is different from others and is a U2 problem but I would be better off just waiting for Friday. I would advise others to use the contact us form to do same if unhappy.
  21. From FAQ's for everyone looking here: "All subscribers will be emailed with details of when they can enter the presales and all will get ample time to make their choice of ticket and venue ahead of the public onsale of tickets beginning at 1pm on Friday, September 3rd." Issues: 1. Not everyone has received emails - I know I haven't. 2. It doesn't appear that members are being given their "choice of ticket". For me, it appears that this is a lost opportunity to secure decent seats ahead of the public sale as they are likely to open up betters seats than we can now access on Friday - please confirm that this is in fact the case (as it normally is with presales). My issue is different from others in that I subscribed after the cut-off date but was given a Magnificent level probably because I was a free subscriber to newsletters and have been for a while. Based on advice in the FAQ's regarding ALL new subscribers being allocated Cedar I waited until Monday to try to purchase and couldn't get through because I was allocated Magnificent. Based on the above, I can only suggest to those who are unhappy and now wish to wait for the public onsale to request a full refund of membership fee either directly here or indirectly via credit card company. This is definitely not a shot at the person trying to help out everyone here (baja girl) who is in an unfortunate position - just an indication that if people are unhappy then there is a way out apart from the many lost hours in trying to get the issue resolved.
  22. Can I please be added to the list? I am sure you will delve through the posts to find everyone - but my messaging isnt working for some reason. My code never worked today - I think it may be because I have a 3U2D code even though I paid after the cutoff date, possibly because I have been a free member to get newsletters, etc. for quite some time? But I worked on the assumption that all new paid members were allocated Cedar and so didn't try until today... or maybe it just didn't work as it should have (I didn't browse or anything).
  23. Ticketek are generally far better and more stable than Ticketmaster - they are not used to individual codes and obviously someone has written a bad code to deal with it. However, overall I would much prefer to deal with Ticketek than Ticketmaster.
  24. People can get refunds/reversals on their membership by notifying their credit card company/bank if they do not receive what is offered as part of the package - if they dont get tickets because of a sellout that is one thing but this appears to be a whole other issue where the privileges worked for some but not others
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