They have a problem when buying RED ZONE tickets they only charge a part that are the tickets and you lack the voucher. In Colombia they call you to fix that problem, but in your case as it is another country I doubt very much that they call you. I RECOMMEND "CALL THEM". If you do not wait for the reply by mail.
Surplus $ 1,104,000 in your case for the VOUCHER X 2 TICKETS