Just talked to Joanna (first), then Debra (escalation--or something) at TM about exchanging Minneapolis Red Zone tickets for GA:
Joanna was very nice and as helpful as she could be. She said there can be no exchanges or refunds until after the public sale happens on Monday. She said the inventory is only online, and that they don't have access to it.
I asked to speak to a supervisor and Joanna connected me with Debra.
Debra looked at my order and said that since I purchased the Red Zone tickets, I agreed to the Terms of Service which state: No Exchanges, no refunds.
I said th