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Dean Allison

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Everything posted by Dean Allison

  1. I think a fair suggestion to start with would be having full song clips when they perform live instead of the 30 second ones we usually get. I don’t think that’s an unfair ask, they’re filming the song anyway why tease paying members with just a bit of it.
  2. I think $40 to renew or around £30 for me is quite expensive in a non tour year because the gift is the only thing I’m interested in when there’s no tickets to buy. Here on Zootopia I have the same conversations I can have with other u2 fans for free on u2start or a Facebook fan page so there’s no value on here with the membership. The other stuff on u2.com doesn’t really interest me especially when they’re on tour and we get 30 second clips of songs rather than full songs. However despite all that if they give us a good gift and communicate the details and dispatch well then I’m happy. It’s the communication side of things where they’ve failed the most lately. There’s also little touches that would be very easy not too expensive that could make a huge difference in terms of value for money. The Berlin show for example, why not make it available to download in mp3 and hd digital as well as giving us the dvd. It’s only going to save people a job of getting the audio from the dvd and downloading the stream version from somewhere but it would be a good gesture. In tour years in the future I also think they should keep on giving us gifts with a substantial amount of music material and not a 4 song vinyl or lithographs or a book. If they really insist on giving us something like a book as the physical item in a tour year they could at least give us a show to download as well.
  3. There’s the legal side of things but realistically every u2.com subscriber will rightfully want to have a downloaded version of the stream to have forever and I think given the cost of a subscription it’s not too much to ask when you compare what sky store charge as an example for a new blu Ray and hd digital download combo (£17.99). In fact u2.com should be openly making it downloadable but the reality is someone will find a way to do it and people will end up getting it technically illegally somewhere else which is just stupid on u2.com’s part. That’s the reality of what’s going to happen whether it’s legal or not, it’s up to u2.com whether they want to make it legal or not.
  4. I think asking for a blu Ray release when we’ll be getting a dvd and 4k stream is a bit like asking them to release all there new albums on cassette as well as cd, vinyl and download. Blu Ray is a bit caught in the middle these days. People didn’t take to the format the way they did to DVD’s and now 4k has come along its a bit stuck in the middle of being neither the most popular or the best format.
  5. I think they’ve actually came up with a great solution. The news was a day late which is still poor given they had a 29 day window to make it on time but at least it’s good news.
  6. They actually didn’t start shipping last years gift until end of October/November last year not late summer. You think they would have learned there lesson about failing to meet there word.
  7. Here is a link https://www.u2.com/news/title/experience--innocence--live-in-berlin if you scroll down to the end. And here is a screenshot.
  8. Well looks like u2.com are continuing the shambles that was last year into this year by telling us dates they don’t live up to. I might live in the uk but in certain parts of the world it is now March so they have failed to deliver on there word of giving us dispatch information in February. It’s unbelievably poor, I shouldn’t be surprised based on how things have been with there service lately but I am surprised i thought they would maybe have learned there lesson but clearly not. It doesn’t matter when they do give us info now whether it’s in a day, a month or a year, it’s late and they’ve lied to us again.
  9. I think some people aren’t getting a response because they are embarrassed at the volume of people that still haven’t got there gift and likely don’t have a solution at the moment because they are probably waiting to get a good idea how many new subscribers chose the $75 option which includes the 2019 gift. That way they will have a good idea of how many will need to be produced to fulfil all orders and it will save them money instead of getting them produced in different stages which will cost more. Poor really but I think that’s the reality. Hopefully this isn’t dragged out too much longer for people as it really is an embarrassing showing from u2.com and unfair on people who chose the 2019 gift up to 15 months ago with the expectation of receiving it around 8 or 9 months ago.
  10. I’m more than happy to agree to disagree and offer you all the best in return. Ideally u2.com would do things better and we probably wouldn’t be having the discussion in the first place. Hopefully they get it right with this years gift, we’re due an announcement on dispatch soon for starters and yes I hope all subscribers have there 2019 gift soon as well.
  11. Anton Corbijn was working on it they filmed the Mexico shows in 2017 and he confirmed a while back the plan was for it to be shown in cinemas. Probably something similar to what happened with the recent depeche mode film that was also given a short run in cinemas. I guess we’ll find out in the near future whether the plans have changed or not but I wouldn’t be surprised to see them stick with what was said albeit quite a little longer down the line than was first expected.
  12. It’s still nonsense to call it an illegal sale. Just because u2.com tell you not to sell it doesn’t make it illegal. Do I agree with people selling the item for a high cost? No, but ultimately people shouldn’t pay too much for it. But if someone wants to sell there fan club gift to recover some of the subscription cost at a fair price then I say fair play they’ve already given u2.com there money and some other fans might not want a subscription but just to have the gift so it’s a win win. I also see plenty of fans saying they haven’t received the gift yet and that’s why I say u2.com are in no position to tell people not to sell the fan club gift which is merely a u2.com standard when they can’t live up to an acceptable standard. They would get more subscribers if they did things right. Ultimately someone going on to ebay and paying the exact same amount for the gift of a trusted seller knowing they’ll receive the item in a short space of time sounds more appealing than getting a subscription and having to hope to be one of the lucky ones that gets there gift in reasonable time and receiving little to no communication about delivery in the mean time.
  13. I just hope they meet there first deadline of February for dispatch information and don’t lie to subscribers and hide information like they did with last years gift. But at the moment they’re not behind schedule so nothing to complain about yet....
  14. JT is going to cinema this year last time I heard. Probably will be a dvd release to follow as well.
  15. Looking at the running time it seems that they will start the dvd from the very beginning of the intro with the zootiful world mix going into the Chaplin speech which is great made for a really intense opening to the show. Looks like absolutely nothing will be cut.
  16. Well I wouldn’t be selling my gifts so I couldn’t be violating there terms and if I decided to buy it without having a membership there is literally nothing u2.com can do about it. I’ve got my 2019 gift already, hopefully going forward I continue to receive the gifts not long after they’ve shipped but if I still hadn’t received a gift 8 or 9 months after they claimed they would start shipping (in the spring was the initial comment) and was receiving poor or no communication back I would be asking for a refund and seeing if I could get it for a sensible price elsewhere. U2.com can’t hold subscribers to certain standards about reselling things when they can’t meet the correct standards themselves.
  17. No member will be found violating it though it’s too difficult to prove so really they’re not in any position to enforce this. Someone has paid for the subscription gift so they can do what they want with it. There’s sellers on eBay and discogs who do things far more professionally than u2.com. The solution is u2.com should do a better job of it and people wouldn’t even consider buying of these sites if they knew they were going to be able to pay the cost of subscription and receive it promptly with good communication. For the record I never have sold a fanclub gift myself and I’ve never bought one elsewhere but if I was kept waiting as long as some people have I might be tempted so let’s not start criticising people who do look elsewhere when u2.com can’t do things properly.
  18. That’s a load of nonsense, if someone orders an item that was supposed to start shipping in the spring last year and still hasn’t received it you can’t blame them for looking elsewhere. Personally I wouldn’t pay more than the cost of subscription but with the lack of membership benefits in a non tour year people are just as well asking for a refund and buying of eBay, the customer service level is a disgrace and u2.com don’t deserve any sympathy losing subscribers to people that are happy to buy the product elsewhere. If someone wants to sell there fan club gift on eBay that isn’t wrong anyway they’ve paid for the item as part of the membership so that’s there right whether u2.com want you to or not. Shouldn’t be charging too much but it’s there item so they can sell it.
  19. That’s annoying Eoin, just thought it was worth a try because I’ve been signed out before without realising, think it does it automatically after so long. Hope someone gets back to you from the u2.com team soon, seems to be a common theme lately that people’s issues are being ignored. I know a few people that have asked about the 2019 gift they still haven’t received and haven’t had a response as you will probably read around the threads as well. I think they’re waiting to see how many 2020 subscribers are going to chose the $75 option which comes with the 2019 gift and then they can produce them at once which is probably a cost saving tactic but not really acceptable for people who have waited this long. Anyway sorry to go off on a tangent hope you get your issue sorted soon.
  20. Are you logged in when trying to renew?
  21. The $75 option is this years gift which is the dvd and last years gift which is the cd set with the downloads of the songs in that cd set. The Berlin show isn’t available for download. The $40 option is just this years gift.
  22. The 2018 version in general was worse imo. They shortened the first chorus and moved the ‘something in your eyes’ bit to the end instead of as pre chorus. Maybe they felt they had improved the song with the changes but not for me. At least we have the Paris 2015 version as a good quality alternative.
  23. The more I think about it the more I’m convinced the show won’t be released in any other physical format and they’ll skip straight to a 4k digital only release commercially. This would be ideal because for those of us that opt for a physical item we would be getting an exclusive item and the most popular physical format as DVD’s still outsell blu Ray or 4K and for people that prefer to focus on quality they will get the very best with the digital release. There isn’t any need to release it in blu Ray as it is neither the number 1 selling physical format nor is it the best quality format and 4K DVD’s sell quite badly so they don’t need to release it physically in that format.
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