This whole thing was a bad experience. It took a total of at least 10 tries for me to finally get tickets. I wanted 2 GA tickets to the last New York show and every time it would pull up the tickets, the screen was either grayed out and I couldn't select buy OR after selecting buy, time would run out and I would get a message of gateway or internal server error. I'm very thankful that after an hour and fifteen minutes I was indeed able to get the tickets that I wanted. Every time I started over again it wouldn't accept my presale code for the first few attempts. It would eventually go through, but it didn't matter because I only got kicked out again.