Johnbmc

Got home and logged on at 10.30pm UK time via "Virgin Media" ISP ... got through straight away to AXS (O2 ticket vendor) pre-sales portal and this time it asked for access code PRIOR to ticket shaping and selection ... I have purchased 2 tickets for Mon 26 Oct ... still plenty on sale ,,, this VPN "tunnelbear" issue needs highlighting on FAQ's .. thanks for all the support today ... Ilan_ISR; Jonny B1 and Bigwave ... all the best ... God Bless Johnbmc

RED tickets usually sell out first, so this might be the case, can you try another night? I wasn't referring to "red zone" tickets on the AXS site (these were already sold out from "Experience" pre-sale) but the RED "PRE-SALE" BUTTON on U2.COM "TOURS" webpage, which then opens up the AXS siite (O2 - Ticketing System) .. I have also tried each of the 4 available dates but to no avail. I can't use tunnelbear on this computer ... IT SHOULD NOT HAVE TO BE THIS COMPLICATED ... will have to try in 8 hours time when I get home .. will their be any tickets left at an affordable price!

RED tickets usually sell out first, so this might be the case, can you try another night? I wasn't referring to "red zone" tickets on the AXS site (these were already sold out from "Experience" pre-sale) but the RED "PRE-SALE" BUTTON on U2.COM "TOURS" webpage, which then opens up the AXS siite (O2 - Ticketing System) .. I have also tried each of the 4 available dates but to no avail.

Just re- tried U2.com > TOUR > RED PRE-SALE BUTTON FOR "innocence" >AXS "pre-sales" portal .. Mon 26 Oct 2015 ... shows 6 of 9 ticket types available for sale (been like this since 10.00am this morning) Chose "Best Ticket Any price Level" for 2 people ... clicked on "FIND TICKETS" ( NB. no field to enter unique access code) ... "NO Result found. We could not find any tickets based on your selection. You can try again by changing your event selection, the price level or no. of tickets" ... I have tried several different selections ( date, no of tickets etc.) but still get the"NO Resu

Pretty much sums up my experience John. I am about to give up and do something better with my day. A shame really - as this has left a slightly sour taste. No problems in the past, going back to Zoo TV. C'est la vie. Glad I'm not the only one .. no problems with previous tours .. I am going to do something better too! Tried to call AXS but engaged ... AXS UK Events supportUK@AXS.com 08448 24 48 24 For Sales and General Inquires 020 8463 3362 For Customer Services Contact Centre Hours: Monday - Friday 8:30am - 8pm Saturday 8:30am - 6pm Sunday 9am - 6pm

Pretty much sums up my experience John. I am about to give up and do something better with my day. A shame really - as this has left a slightly sour taste. No problems in the past, going back to Zoo TV. C'est la vie. Glad I'm not the only one .. no problems with previous tours .. I am going to do something better too!

Went via U2.com "Tour" red "Pre-Sale" button for London O2 shows ....The access code entry point is viewable on Ticketmaster but they only sell VIP O2 packages ... the remainder are via O2 ticket vendor AXS ( i gave them my account details prior to 10.00am opening of sale) and their is no acces code entry prior to ticket selection (as far as i can tell)... can someone help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have the same issue with London 02 ... get to ticket selection and no tickets available!

Tried to select tickets via AXS for London 02 and it states no tickets availble for any date ... what have I done wrong? Do I need to enter my access code prior to ticket selection? If so where is the entry field?