Got home and logged on at 10.30pm UK time via "Virgin Media" ISP ... got through straight away to AXS (O2 ticket vendor) pre-sales portal and this time it asked for access code PRIOR to ticket shaping and selection ... I have purchased 2 tickets for Mon 26 Oct ... still plenty on sale ,,, this VPN "tunnelbear" issue needs highlighting on FAQ's .. thanks for all the support today ... Ilan_ISR; Jonny B1 and Bigwave ... all the best ... God Bless Johnbmc