paulheyworth50

Is there an official U2 authority on this site?

In the real world (at home / or work) this type of service is a one way ticket to the court room.

I wish i could help.   You argument is similar to many U2 fans.

I hope some take's TM to task over this shite service!!

Well I hope u2.com will be able to defend and protect its customers and fans...and I hope it really wants to do that! We are fans and need respect. Hope u2.com will listen to the mods! And I don't understand why there are so many tickets sold at 500$ on tm website.... I'm angry and sad right now

Not to mention the $50 annual subscription fee for U2.com most of used paid, just to guarantee pre-sale opportunity.

Yes Leeds have a brand new indoor venue.   U2 have played Leeds many times in the 80's and 90's.  Leeds would work.  

Not heard anything about UK shows in 2016?

I'm very surprised Manchester has been missed.   Manchester Arena is the largest in the UK after the O2 London.  U2 generally visit Manchester.   I remember on the Elevation tour when U2 played 4 x nights in London and 2 x nights in Glasgow as same as next year.  But on the Elevation tour they also played 2 x nights in both Manchester and Birmingham.

Personally i think Liverpool Echo Arena would be a fitting venue.  U2 are well known Beatles fans, and to my knowledge i can't remember in the last 30 years when U2 played Liverpool.   Quite a large Irish connection in Liverpool also.  Liverpool would be awesome and wild.

Slightly off topic, but i have a problem with Ticket Master UK.

My wife bought me 2 x GA Glasgow tickets.  I'm going to take my best mate.   Unfortunately me and my mate will not be able to attend the show.  TM inform us (in their robotic corporate manner) that only the card holder can enter the venue.  My wife must enter and take one other person.   TM further explained we are at fault for not abiding by the strict purchasing rules for U2.  The card holder 'must' enter the venue.

My wife won't go.  We live 200 miles away, and she is not keen on U2.  It's a present for me, and i'm taking my best mate.

So far, I'm struggling.   Load of crap!!!

There is already a thread explaining this.  So sorry for repeating it here.   But i'm that annoyed with reading the stories from North American U2 fans, then i felt i had to have a blast.  Sorry

All the best everyone x 

Here's my letter to U2.com:

 

Dear U2.com,

 

I feel compelled to write to you to let know of my situation concerning the pre-sales ticket sales.

 

Both my wife and I have been U2.com members, I can’t remember for how long!  We’ve enjoyed pre-sales in the past and thank you very much for that!  However, what has happened now has really gotten me upset!!!

 

My wife and I decided to hit the Toronto July 6th show with our daughter (our newest U2 fan).  We took part in the pre-sales and purchased 3 tickets (1 ticket with my pre-sales code and 2 tickets with my wife’s pre-sales code).  What happened a few days later shocked me completely.  We received an email from the ticketing company (Ticket Master) stating that we exceeded our limit and that our order, either in part or full would be cancelled.

 

I immediately called up Ticket Master to find out what was going on.  They informed me that because we both live at the same address (our billing address for both of our credit cards and because we’re married) that 1 of the tickets for the July 6^th show was revoked!  I couldn’t believe this.  How could they?  I clearly only purchased 3 tickets not 5; which would have exceeded our limit of 4 because of our 2 pre-sales codes.

 

I pleaded with them and even asked to speak to a Manager, but they stood firm and would not give me my GA ticket back.

 

I have to say that I think this process is flawed.  I can understand what it is trying to achieve with some people getting their hands on many tickets and reselling them for ridiculous amount of money to fans, but this process is clearly flawed and we are proof of that.

 

Now we are 1 ticket short going as a family because we were “painted” with the same brush as a scalper!  I can’t believe it.  Some 32 years being a U2 fan and something like this happens to me!  This is not right and I thought you should know.

 

 

Thanks for reading!

 

Russ

Bloody hell that's awful.  What short sighted narrow minded process there appears in place.   Hang in there.  You have your membership numbers, subscription proof.  No written 'law' stating how many tickets per household.  None that I've seen. 

What if a household of 10 x students all subscribed to U2.com.  All 10  x received pre-sales codes.  You telling me only 2 x tickets would be allowed to the home address?

Might as well have 1 x subscription per household.  

This is seriously flawed.

latest email from Ticketmaster is pretty much the same as yesterday...

"only the card holder and guests can gain entry into the arena.  The card holder must be one of the party attending, and valid photo I.D required.  If you are not able to attend, then your guests will not be allowed entry.  Ticketmaster will gladly re-sell your tickets, then reimburse you the full price you paid, once we have re-sold your tickets. Please refer to full ticket instructions posted on the official U2 site.  We hope you enjoy the show".

Can someone from U2 management sort this please?   I feel like I'm communicating with a corporate robot.

My wife and i live 200 miles from the venue.  My wife bought tickets as a Christmas present.  She will not be attending.  Only myself and my best mate are going.  What is the problem?  I can bring my wife's bank card and statement.  WTF !!

Please someone help.

GA Glasgow for the 1st night.  Very pleased and quite surprised to purchase them on Friday morning.  I paid the $50 subscription fee, and it looks to be a good investment.  By general sale on Monday this week only the very expensive tickets at £180 were available.  Doubt i would pay that price.

The actual price i paid for GA was £60.  Not bad to be honest.  I was expecting a lot more.

Im happy.

I'm sure you will get in paul! To many people do the same as you and your wife. And i think many will have ticket for Christmas-gift.

I share the same logic as you.  I'm confident to sort it.  I'm being polite and helpful as possible with Ticketmaster.  Just need to get hold of someone senior on the phone and have a normal conversation.

Bloody hell, it's not easy.  But thanks.  I will be in there.  

Glasgow is over 200 miles north of Manchester.  I've a hotel booked, the lot.   I will seriously go ballistic if some jobs worth refuses me entry next year.   I'm currently speaking with Ticketmaster on what options i have available to get me in?

Take wife's credit card

Take wife's credit card statement

My own I.D

Ticketmaster are rejecting all of the above.

I just receive snotty emails saying they have done everything possible to make the U2 experience more enjoyable for true fans, and that it's my own responsibility to ready T&C' prior to booking tickets.

In 30 odd years i have never known of anything as shite as this.

I swear if i don't get in, i will cause a proper scene.

My wife is currently speaking via email with Ticketmaster.  So far it's our own fault for not abiding by the rules of purchase.

Looks like we are knackered.

My wife bought me and my friend a ticket for U2 at Glasgow next year.   I've since been informed by Ticketmaster that my wife will need to enter the venue and show I.D.   The card holder must be present when entering the arena.  Ticketmaster rightly informed me i should of checked the T&C's before my wife ordered.

Nice one.

$50 dollar subscription to get a chance of pre-sales

Now 2 x GA tickets will be going in the bin.

Thanks Ticketmaster.

Bollocks!

Booked 2 x GA tickets for the Friday night at Glasgow.  Worked out at £125 for 2 x tickets.  Not cheap, but a lot better than i was expecting.  I was expecting around the £90 mark, so i'm ok with this.  Mind you, i paid the $50 subscription fee just to give myself a chance.  Glad i did it.

Hotel booked at the Premier Inn.

All sorted.

I paid my $50 subscription fee recently.  I have received an email thanking me for my order.

I've yet to receive any notification of pre-sale allowance.

I feel i've been had.