Good day. I purchased a seat for the June 25th Madison Square Garden, NYC show by accident. I wanted a GA. I checked off "GA" on the Ticketmaster website during the presale. Ticketmaster threw me seats that cost $104 so in the excitement I thought it was a GA, as GA's come to about $100.) I purchased the seat by mistake. I called Ticketmaster and they refunded my money but the told me the "owners" (which I believe would be Live Nation or something connected to the U2 camp) would not give me my presale code back.
I have to wonder why not? If I get my code back I will definitely use