Hoping you can help.
I booked tickets on my CC which was linked to my old address.
After a panic when I realised I hadn't updated my delivery address I checked the TM site to great relief showing that they had not dispatched my tickets yet.
I phone Ticketmaster customer service who told me not to worry, fill out the form, upload utility bill etc and they'll send them to the new address and she would put a 'hold' on the tickets
so that they don't go to the old address inadvertently.
I then received an email last week saying this was an error and