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I bought red Zone tickets for London O2 arena on 24th October, for two reasons. Firstly some of the proceeds go to the Red charity. A very worthy cause if it is helping to beat AIDS. The second reason is that I am seriously ill and my days are numbered. I decided I had to go and see U2 for probably my very last time. So I decided to try and get Red Zone tickets & very happily did. I was beyond excited, counting down the days to Oct 24th. The joy soon turned into huge disappointment at that show. There were too many people for that small area. We were constantly hassled by the security people trying to keep the space to the side of it clear which is completely right for safety sake. However, it meant you couldn’t move, packed in like sardines. I didn’t see a thing all night. It was too far along width wise to see the main stage, you couldn’t see much of the run way with the barricage to the other stage which you couldn’t see that either. My point is that Red Zone is supposed to be a special experience which is what I wanted. A special night to remember seeing U2 for the last time in my life. I didn’t get the special night I thought I was going to get. I have spent the last two days crying. Called customer services saying what I have just said, there was no compassion, empathy or warmth. Only what do you want me to do about it & speak to the O2. I am bitterly disappointed with the Red Zone experience I had and even more disappointed by what I’ve just experienced on the phone. Just saying sorry would have been appreciated. I will take that to the grave now & I also will not be taking any happy memories of my last U2 gig either. I would love to hear what others thought of it has Red Zone been better in the past or also has it been a disappointment to others?