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Found 7 results

  1. My uncle (mk_u2) has his subscription expiring on November 10th, 2018... so he obviously needs to renew. The only choices for his renewal, however, are the previous fanclub gifts from 2017 & 2018. In the past we've been told "just renew and we'll make sure to send you the correct gift" but I know people who did this often got duplicates of their previous gift and then were no longer eligible for the correct gift. How can he renew and get the 2019 gift that he should be getting? Thank you for any help with this!
  2. Hi Everyone, I'm doing some spring cleaning and have realised that I don't have space for the serigraphs/posters that we were given for the 2015/16 subscribers' gift. I'd like them to go to a good home rather than being thrown away, so please message me is you'd like them (free to a good home, pm for details). Regards, Kevin
  3. Is anyone here familiar with receiving a "gift u2.com subscription"? Is it impossible to receive the gift without giving them your credit card information? Apparently? it is Required in order to accept the gift subscription? (which doesn't seem right - why can't they just handle the gift subcriptions Without the credit card info. until the recipient Chooses to give them that information?
  4. A couple days ago I tried purchasing a standard gift subscription from u2.com and when I got to the payment, I received an error message stating that my billing address didn't match the shipping address (but it actualy did). I tried several times to get through the payment successfully but this error would pop up every time, thus I just gave up. Nonetheless, an hour or so afterwards it turns out from my bank account that 4 transactions had been made by u2.com, with my money disappearing, and yet I did not receive any notification about the payment nor any of the subscription gifts themselves. Because of this, I tried contacting the number for the cancellation of the orders several times, but nobody picked the phone up. I also sent several emails without receiving any response. Did this happen to anybody else in here? Can anyone please help me with this?
  5. I've been trying to upgrade to paid subscription for a week now. I can't get past the first page which asks for confirmation of shipping address. When I hit the Confirm button nothing happens. I have logged out, cleared cookies and logged back in to no avail. I have twice send a Contact Us form with no reply. I have also phoned Live Nation, the operator said she didn't know how to fix that and put me back on hold. I only lasted 10mins on hold listening to Elvis as I am calling from Ireland. All I want is to pay for an upgraded membership and this is proving way too hard! Please can anyone help?
  6. Hi, I totally got confused with dates/times so I browsed Ticketmaster and the presale was happening already. So I got in panic, and since there was the option to buy tickets and to pay for the U2 subscription at the same time, I thought that was the best thing to do before the tickets (GA ticket) got pulled by someone else. So I bought just ONE GA ticket for Los Angeles #1 hoping to use "my new subscription/code" to buy ONE more ticket for one of the Phoenix shows. But after buying the ticket for LA, I received the confirmation of the purchase but nothing about my U2 subscription or "my code". So as of now, I'm unable to pull the other ticket for the Phoenix show because I'm literally unsubscribed/non-paid member. Is there anything I can do? I didn't know that I was not going to receive the U2 subscription code nor that it was a "one time" presale purchase... I should have bought two tix for LA instead Thanks.
  7. It's been more than 5 hours now since I payed for renewing my subscription and I still haven't got any e-mail with an invoice, and my e-mail status says unverified. Is there anyone one who can confirm that there's some problem going on, cause I can't remember having any problems with this kind of action (paying and getting a confirmation by e-mail)? Status on my order is: "Your order was placed at: Dec 3, 2014 12:55 PM Pacific", while my account status is Active until December the 3rd 2015. Is this the way it should look? I've already filled up and sent an enquiry through the contact us, and have been trying to call US customer service several times without succeeding. I'm getting really concerned and I hope someone can help me out with some info. Thank you very much, Leonardo
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