A couple days ago I tried purchasing a standard gift subscription from u2.com and when I got to the payment, I received an error message stating that my billing address didn't match the shipping address (but it actualy did). I tried several times to get through the payment successfully but this error would pop up every time, thus I just gave up. Nonetheless, an hour or so afterwards it turns out from my bank account that 4 transactions had been made by u2.com, with my money disappearing, and yet I did not receive any notification about the payment nor any of the subscription gifts themselves.
Because of this, I tried contacting the number for the cancellation of the orders several times, but nobody picked the phone up.
I also sent several emails without receiving any response.
Did this happen to anybody else in here? Can anyone please help me with this?