bigwave

U2.com 2018 Subscription FAQ Thread

Recommended Posts

I know being discussed elsewhere, will make this a sticky for all the q&a's surrounding 2018 subs process 

  • Like 1
  • Thanks 1

Share this post


Link to post
Share on other sites

Has anyone else had a problem at the Fan Validation page?  I successfully linked ticketmaster, but even after renewing subscription (which actually was not expiring until april), I still do not have the subscription line unlocked.  As a result, I still have the red incomplete message.  

Any suggestions?

 

Share this post


Link to post
Share on other sites

Should I bother with the registration now in case I am from Europe and not planning to join this presale, but hopefully a presale for Europe later?

  • Like 4

Share this post


Link to post
Share on other sites
6 minutes ago, bonoeire said:

Has anyone else had a problem at the Fan Validation page?  I successfully linked ticketmaster, but even after renewing subscription (which actually was not expiring until april), I still do not have the subscription line unlocked.  As a result, I still have the red incomplete message.  

Any suggestions?

 

Same question applies to me, as well.

Share this post


Link to post
Share on other sites
1 minute ago, toyoracer said:

Same question applies to me, as well.

could you both PM me some screenshots, walk through the process? cheers

Share this post


Link to post
Share on other sites

Confused.

Does the 2018  resub/link to TM account etc only apply for North American presales?

I am in U.K., do I need to resub etc at this stage?

  • Upvote 1

Share this post


Link to post
Share on other sites
6 minutes ago, Vienis said:

Should I bother with the registration now in case I am from Europe and not planning to join this presale, but hopefully a presale for Europe later?

Same boat. Could have done with a link in the FAQs. Europe/row. Don’t worry yet your time will come

  • Upvote 1

Share this post


Link to post
Share on other sites
6 minutes ago, Vienis said:

Should I bother with the registration now in case I am from Europe and not planning to join this presale, but hopefully a presale for Europe later?

Same here, I'm not planning to buy US-tickets.  Do I need to registrate now?

Share this post


Link to post
Share on other sites

I'm assuming resale group has not been uploaded into account information yet?  FAQ says it will be on your account page but not seeing it....yet. 

 

Share this post


Link to post
Share on other sites
7 minutes ago, toyoracer said:

Same question applies to me, as well.

Same here. Renewed subscription, still have the the subscription locked

Share this post


Link to post
Share on other sites

If a member registers as a Verified Fan but doesn't use their code, can it still be used for European shows?

 

(As an aside, it is a wonder how U2.com/Live Nation has access to the brightest minds in the industry yet they always seem to make presales complicated or cock it up somehow.)

  • Upvote 2

Share this post


Link to post
Share on other sites
8 minutes ago, bigwave said:

could you both PM me some screenshots, walk through the process? cheers

This happened to me as well first go-around. Worked fine second time after I cleared my browser cache.

Share this post


Link to post
Share on other sites

This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps.

For Europe, please wait until the procedure is published. Thanks.

  • Thanks 7

Share this post


Link to post
Share on other sites

Another one with that problem.

Renewed my subscription, account page still show that as incomplete.

**
Logging out and back in again fixed it.  Account shows 'setup complete' now.

 

Edited by tomschaedler

Share this post


Link to post
Share on other sites
1 minute ago, tomschaedler said:

Another one with that problem.

Renewed my subscription, account page still show that as incomplete.

Please log off, clear cookies and cache, log in again... let us know if this works

Share this post


Link to post
Share on other sites
1 minute ago, Max Tsukino said:

This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps.

For Europe, please wait until the procedure is published. Thanks.

I renew two month ago I don't want to renew now !! I'm in Europe and I plan to go to The US 

Share this post


Link to post
Share on other sites
13 minutes ago, bigwave said:

could you both PM me some screenshots, walk through the process? cheers

I logged out and logged in again, as someone mentioned above, and that worked. It now says setup complete.

  • Like 1

Share this post


Link to post
Share on other sites
12 minutes ago, ZoostationUK said:

Same Q. Happy to renew and I’m in UK. Am I to assume not to complete TM USA as I don’t want tickets there I want UK 

would recommend everyone did verified fan via TM USA, belt & braces... all that

  • Like 1

Share this post


Link to post
Share on other sites
8 minutes ago, peterdiaz said:

If a member registers as a Verified Fan but doesn't use their code, can it still be used for European shows?

 

 

we think so

  • Confused 1

Share this post


Link to post
Share on other sites
6 minutes ago, bigwave said:

would recommend everyone did verified fan via TM USA, belt & braces... all that

Now I am confused.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.