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Faye_Kelly

Ticket limit and splitting

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Right I hate doing this and I know we all hate people who do this but I can't find an FAQ or a relevant thread or anything, I'm sure it's out there somewhere but the UI of the website is becoming more and more unfriendly to those of who don't have the time to log on often and get used to it - it's not intuitive in the SLIGHTEST (maybe that's the point, hardcore Zootopians only :P ). So I'm going to do that very annoying thing when someone asks questions that have probably answered five hundred times already:

 

I didn't know they were announcing Irish dates (I live in Belfast) so I went ahead and used to my presale code for 2 Milan tickets. What's the ticket limit? Will I still be able to use it in the Irish presales? I'm assuming if the limit is 2 (which I have heard it is now) or if there's no splitting then the answer is no....

 

I better be able to get Irish tickets regardless... bit ridiculous if Irish fans have to go to another country and not get to go to the gig in their own country lol!

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Right okay answering my own question more or less - I see the limit is 2 tickets, which means I now cannot enter the presales for my own country, due to Dublin/Belfast being missing from the list at the time of the presales. Great organisation as usual there LiveNation, really well done. Next time actually put the cities that are planned maybe? Sick of Dublin being left of the list until the last moment every tour, yeah I know it takes them longer to book it but if they know they are going to book it it should be on there. Unless it's not confirmed and could still be cancelled, in which case fine because I'd rather have Milan tickets as insurance than end up with nothing.

But yeah seriously I better be able to get Dublin tickets in the onsale. There's no way I'm flying all the way from Ireland to Italy to see them but not being allowed to see them in my own country! Not happening I tell yous!!!

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To be honest, I think it is actually meant as a nice gesture from U2 to the people of their home country. The Ireland shows always have a huge demand and attract many people from outside Ireland. By publishing the Irish dates later, this makes these people from outside Ireland to secure tickets for other shows, and therefore, these codes will no longer participate in the Irish presale. Which means that the people from Ireland have to compete less with others and have much higher chances to score tickets for the shows in Ireland. 

 

Of course, hope you will eventually score the Irish tickets you want.

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I suppose so. Though it doesn't work when the Irish fans use their presale code not knowing there's going to be Irish shows haha! Though I did save my presale code last time, but the PR for this year has been very limited, I didn't hear anything about Irish shows until after the presales. Plus the other thing is that I sometimes find it hard to trust that there really WILL be Irish shows, because we have a history of venues being cancelled (like Garth Brooks). Though I'm not sure if that would happen with U2...

Yes I hope so too! I always see them when they are here and I can't imagine not seeing them! I don't even know what I'd do if that happened but LiveNation would definitely be hearing from me!

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mich40 I do yet it was an unofficial fan page which alerted me. I normally do check the site periodically but tbh you'd think with such a big band as U2 it would be big news when they are going on tour and third party media would be picking it up, didn't happen this time though, nobody in the media seems particularly bothered or interested. Weird that fans have to go hunting down information about a major event from one of the biggest bands in the world.

A lot of us don't have time to be on here much anymore, but do you know, the main thing is the website. It's almost completely unusable now. I don't understand really because U2 is always worried about the threat of irrelevance yet nobody at LiveNation seems to care about PR.

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Just got an official response from the website and they confirm I won't be allowed to enter the presales for my own country and have to compete against everyone else instead despite being a paying member because my code was used for the Milan tickets. I would be fine with that if Dublin and Belfast weren't confirmed at that time but they said they were but they just didn't put it on the tour page because it was on the news page, basically implying that it's good enough that it was on the news page. So it's not enough that we're paying over the odds for the subscription, we also have to scour every inch of this terribly designed website before making any financial decision,. Business as usual from LiveNation then, great stuff!

 

I know it's ALWAYS been like this and after all these years I should know better but tbh it wouldn't be hard for LN to shape up a bit, but they don't and never will because we always just accept and go above and beyond instead, while paying for the privilege.

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Irish dates couldn't be in tour page because there are no dates yet but yes we were in some way alerted. (living in Dublin I saved my code) 

Fanpages do a big work but still they are not official ;)

 

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48 minutes ago, Faye_Kelly said:

mich40 I do yet it was an unofficial fan page

 

It's like Monica Martino says... the official information will be published here in U2.com and Zootopia - it's safer to plan with the official information. Always...

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Max my post said I was NOTIFIED by an unofficial fan page.... not planning with one. As in I wasn't notified by any official source at all. How can one start planning if one hasn't been notified that there's a tour/that there's tickets on sale?

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right ok i got tickets now in the onsale but all the normal tickets were gone so i had to get platinum/gold tickets to dublin and belfast :'( i hope they're transferable if it turns out this was a huge financial mistake haha. i guess i can always sell my milan tickets to make some money back

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23 hours ago, Faye_Kelly said:

right ok i got tickets now in the onsale but all the normal tickets were gone so i had to get platinum/gold tickets to dublin and belfast :'( i hope they're transferable if it turns out this was a huge financial mistake haha. i guess i can always sell my milan tickets to make some money back

Glad you got sorted ok. Whole presale experience has been poor for so many. The communication needs to be improved to reduce the copious amounts of questions.  No reflection on the mods who have been so patient and helpful to all.

To be fair I think it said at first presale that Dublin and Belfast were happening but the dates would be announced later. Irrespective it would be highly unusual if U2 did not play in Dublin so many will have saved codes expecting that. What galls me is not being able to split the code - but that debate is on another thread.  

Enjoy the shows when they come round. U2 will not be touring forever and the new album sounds great so I am sure it is money well spent.

Edited by Cazza

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I don’t think the website is unusable personally. If you don’t log on often it can take a moment to remember where things are but I clearly remember it stating from the outset that U2 were going to be announcing the tour dates for Europe and it specified that Dublin and Belfast would be included but that the actual dates weren’t finalised at that time.  It may not have repeated that on the tours page ( I can’t remember) but it was headlined elsewhere so wouldn’t have taken long to search for.  We also got an email about it directly to our registered mailbox announcing this as well.  As we had all eagerly been anticipating the European dates and presale process since the NA ones had gone on sale, even if I hadn’t logged on for a while, I was not going to miss that email with my presale info.

As for the reasoning being to hold back the dates......

On 22/01/2018 at 2:24 PM, Johan Ypma said:

To be honest, I think it is actually meant as a nice gesture from U2 to the people of their home country. The Ireland shows always have a huge demand and attract many people from outside Ireland. By publishing the Irish dates later, this makes these people from outside Ireland to secure tickets for other shows, and therefore, these codes will no longer participate in the Irish presale. Which means that the people from Ireland have to compete less with others and have much higher chances to score tickets for the shows in Ireland. 

 

Of course, hope you will eventually score the Irish tickets you want.

I’m not sure why this would make a big difference.  Everyone knew that Dublin and Belfast would be announced so everyone in the world who wanted to go and see them in Dublin (for many people it’s a bucket list thing) would surely have saved their codes anyway.  The competition for tickets is always going to be fierce and Irish residents have only as much chance as anyone else from outside of Ireland to put their hat in the ring.    Just my thoughts and I am very very glad for you to have got tickets - Milan and Ireland - wow!  That will be special.  I like the website - especially the forums around the presales as the full range of human emotions comes out and it can be frustrating and fun, but I do have a bit of time on my hands at the moment and really need to take a break from it as I am getting RSI and spending too much time looking at them! ?

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On 24/01/2018 at 5:17 PM, Faye_Kelly said:

So it's not enough that we're paying over the odds for the subscription,

Just thought - I don’t know if others think that the subscription cost is ‘over the odds’...I don’t.  It’s less than the cost of a cup of coffee each month and the subscription gifts (ok -,the ‘lesser spotted’ subscription gifts!) are great when they arrive as well as the free content not to mention the opportunity to participate in presales.  Up until this time around, presales have always been a breeze, now there are just too many with unfair allocations of the best seats standing released to longest subscribers - but I’m not going to get into that here as there has been enough said elsewhere about that!  Despite this, the monthly cost is small for potentially a lot of gain.  Just my opinion here.

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