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2019 Subscription - Subscribers Gift

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2 hours ago, perymason said:

Why it is different now

Perhaps we got the luck of the draw in being among the first to get the confirmationa email and have a tracking number.  My gifts, along with other not U2 related packages, often start out with UPS and then get delivered via standard post.  I'm never sure why it happens like that.  (I'm in America)

FOR ANYONE WHO GOT THEIR CONFIRMATION EMAIL BUT NO TRACKING NUMBER:

Tracking info finally showed for me today.  I'm posting it in case it helps anyone to better gauge the timing of your gift's delivery.  (I got my confirmation email on Oct 29)

 
PackageID:  
Sequence Number:  ####
Zip Code:    ####  
Weight (lbs.): 0.5450
 
 
 
 
Date Description Location
Nov 1 2019 Package transferred to dest MI facility Butner, NC
Nov 1 2019 Package processed by UPS MI Butner, NC
Oct 30 2019 Package received for processing Butner, NC
Oct 30 2019 Shipment tendered to UPS MI Crozet, VA
Oct 29 2019 Shipment information received  

 

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5 minutes ago, Manohlive said:

Perhaps we got the luck of the draw in being among the first to get the confirmationa email and have a tracking number.  My gifts, along with other not U2 related packages, often start out with UPS and then get delivered via standard post.  I'm never sure why it happens like that.  (I'm in America)

FOR ANYONE WHO GOT THEIR CONFIRMATION EMAIL BUT NO TRACKING NUMBER:

Tracking info finally showed for me today.  I'm posting it in case it helps anyone to better gauge the timing of your gift's delivery.  (I got my confirmation email on Oct 29)

 
PackageID:  
Sequence Number:  ####
Zip Code:    ####  
Weight (lbs.): 0.5450
 
 
 
 
Date Description Location
Nov 1 2019 Package transferred to dest MI facility Butner, NC
Nov 1 2019 Package processed by UPS MI Butner, NC
Oct 30 2019 Package received for processing Butner, NC
Oct 30 2019 Shipment tendered to UPS MI Crozet, VA
Oct 29 2019 Shipment information received  

 

You got a second email with the tracking number?

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1 minute ago, deflep6202 said:

You got a second email with the tracking number?

No.  For some reason, I got a tracking number in my original confirmation email.   I saw others did not, so I posted the above tracking info in case it helps those who got their confirmation email with no tracking number. 

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Mine arrived today. Sucks that's a CD though and not a download because there are 23 songs on it and only 14 are available for download on U2.com. Who still uses CD's????? I want my other 9 songs! 

 

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On 10/27/2019 at 11:25 PM, nbelcik said:

Is there any reason why they haven't made all the songs available to download? I mean if it's shipping now then they should put all the songs available to download. 

EXACTLY

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I received the 2019 subscribers gift in the mail today. Cant wait to open it up and listen to it. 😃

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16 minutes ago, BVB65 said:

I received the 2019 subscribers gift in the mail today. Cant wait to open it up and listen to it. 😃

awesome!

It would be nice if you - and anyone is invited to do it - want to share with the community their impressions of it... packaging, song selection, photos, etc...

but first... enjoy it!

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7 hours ago, Manohlive said:

Package processed by UPS MI

I searched and found that UPS MI is this:

UPS Mail Innovations is a combination effort between UPS and USPS. With UPS Mail Innovations, packages are picked up by UPS and delivered to you by USPS.

I was trying to figure out why/how Michigan was involved.  duh.  😳

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3 hours ago, Nawlins said:

Mine arrived today. Sucks that's a CD though and not a download because there are 23 songs on it and only 14 are available for download on U2.com. Who still uses CD's????? I want my other 9 songs! 

 

Rip the CD then....jeez just wish i had mine.....or the despatch email even....

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14 minutes ago, houwangmagic said:

When I put my billing address postal code in to check the status it says "Wrong store."

The system is being updated. Please be patient, it should be working properly soon. 

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Just as I expected...... even though I updated my address several months ago and sent a followup email...............  subscription gift was sent to my old address. Haven't been able to get past the "training" recording for weeks and haven't gotten a reply to the three emails that have been sent since I updated my address. 

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23 minutes ago, tdarby719 said:

Just as I expected...... even though I updated my address several months ago and sent a followup email...............  subscription gift was sent to my old address. Haven't been able to get past the "training" recording for weeks and haven't gotten a reply to the three emails that have been sent since I updated my address. 

From the FAQ in the HELP page:

Quote

Q - Has your postal address changed since you subscribed or renewed your subscription to U2.com?

A - If you have moved address since you subscribed or resubscribed to U2.com and you want your annual gift to be sent to your new address, please submit a Change of Address via our help form from the drop down topic 'Change of Adress ' Subscriber Gift' above.

 

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Did all that address change and still was sent to the old address. So I did it again. 

Edited by tdarby719

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34 minutes ago, tdarby719 said:

Did all that address change and still was sent to the old address. So I did it again. 

PM'd you

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3 hours ago, mich40 said:

The system is being updated. Please be patient, it should be working properly soon. 

WHERE are we supposed to be checking this please?

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5 hours ago, Mark Taylor said:

WHERE are we supposed to be checking this please?

A link in your notification email (when it arrives), and eventually on your Profile page on U2.com (when the database gets up to date, which we are told is in process).

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6 minutes ago, bigwave said:

A link in your notification email (when it arrives), and eventually on your Profile page on U2.com (when the database gets up to date, which we are told is in process).

Thanks Big Wave!

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4 hours ago, CorkVegan said:

Just received the CDs here in NJ. 🎉

New Jersey?  Do you have any idea how much time I've spent trying to figure out where Samsara is?    It's a joke but I did search it a few times.  

May I please ask when you got your confirmation email?  How many days it took from that email until you got them?   Did they come in the mailbox?  Is the package around the size of a cd or is it larger?  

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23 hours ago, Nawlins said:

Mine arrived today. Sucks that's a CD though and not a download because there are 23 songs on it and only 14 are available for download on U2.com. Who still uses CD's????? I want my other 9 songs! 

 

I still very proudly play CDs and am very happy they are in this format.

Also, ripping WAV files and/or mp3s from CDs is among the very simplest digital activities one can engage in, either in iTunes (now part of Apple Music) or with another player. (Even my 75-year old Dad can do it without difficulty.)

However, I do agree that the website ought to provide the mp3s of all the songs on our account page since the physical format now exists.

I hope you get what you/we want soon.

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I just received this morning the package. Alleluia.

Disappointed by the quality of the booklet. Was expecting something more high-end, especially after such a long wait.

Oh well, maybe next time.

The CD is great, though.

Edited by OB
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6 hours ago, Manohlive said:

May I please ask when you got your confirmation email?  How many days it took from that email until you got them?   Did they come in the mailbox?  Is the package around the size of a cd or is it larger?  

Confirmation email came Tuesday and the CDs arrived Saturday via USPS. The package is a cardboard envelope approx 10" x 12".

The discs themselves are housed in a photo book approx 7" x 7".

Nicely put together and the photos in the INNOCENCE section in particular jogged some memories from 2015.

5 hours ago, dmway said:

However, I do agree that the website ought to provide the mp3s of all the songs on our account page since the physical format now exists.

Breaking news: @dmway now demands his music in lossy format! U2.com team throw their hands up in frustration. 😜

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Lol @ Breaking News.  I was wondering where dmway was.concerming downloads. 

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