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promenade95

Store Problem

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Posted (edited)

I have ordered an item in the UK store but cannot get into it when I’m logged in..I have tried multiple times.

This only started happening when they changed the store recently. I get some page saying Oops, something went wrong.

For some reason , the site no longer recognizes my email address.

I am still able to get into the main site when I use my Username.....any ideas???

thank you

Edited by promenade95

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please contact the Store customer support service: https://shop.u2.com/pages/contact-us

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You may also try the “contact us” form on the help page. https://www.u2.com/help; choosing “U2.com Shop/Merchandise” from the drop down menu. 

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