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Guus

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About Guus

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  1. FYI My issue is solved now with the " Billing / Membership " option. 1) After 1 day, I also got the shipping mail already. 2) A very Big Thanks for U2.com !!! Regards, Guus
  2. Did try another one with " U2 help " now billing/membership :
  3. Hi BigWave, Thanks for your help, but I think I'm stucked now : Van: orderhelp@livenationmerchandise.com Datum: 11 nov. 2019 23:46 Onderwerp: RE: Re: Invoice for Order# 8----70 Aan: guus------@-------.nl Cc: Hello, Thank you for choosing Live Nation Merchandise. Unfortunately, we are unable to assist you with this purchase, as both memberships and presales are handled by the fan club directly. You can reach them at: http://www.u2.com/help (855) 867-5297 (U.S.) (949) 333-4820 (International) If you have any further questions or concerns, feel free to contact us. Sincerely, Mike Live Nation Merchandise Customer Service http://www.store.livenation.com/ In the Netherlands we call this " van het kastje naar de muur gestuurd worden " After the U2 shop is refreshed as website this is going on. What can you advise for me now ? Regards and big thanks already for your help !! Guus
  4. Reaction Live Nation : =========================== HiOn 11 Nov 2019, at 15:36, orderhelp@livenationmerchandise.com wrote: Hello, Thank you for choosing Live Nation Merchandise. I am sorry to hear the order was not received. The order has been fully refunded for Delivery Failure, the ordered product is no longer available to be reshipped. Please allow up to 5 full Business Days for the refund to post. We apologize for any inconvenience. If you have any further questions or concerns, feel free to contact us. Sincerely, Kevin Live Nation Merchandise Customer Service ========================= After a year of waiting, is this an totally unacceptable mail ! A refund, cheap solution !
  5. Thanks BigWave didn' t know this option, send them a message. Let's hope for the best Regards, Guus
  6. So, when is Holland getting those CD' s ? My Order history is suddenly Empty (???) , didn' t get any delivery mail (???) while I paid already on 23-11-2018 for it. Regards, Guus
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