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About elevation1975

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  • Gender
  • Location
    Longmont, CO
  • Favourite U2 Album
    Achtung Baby
  • Favourite U2 Single
    One Tree Hill
  • First U2 Gig
    8/12/92 - Giants Stadium, E. Rutherford, NJ
  • Best U2 Gig
    9/1/01 - Slane Castle, Slane, County Meath, Ireland

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  1. elevation1975

    U2.com 2018 Subscription FAQ Thread

    I called and called and they finally fixed it. Rebecca is the person to talk to.
  2. elevation1975

    U2.com 2018 Subscription FAQ Thread

    U2.COM PUT ME IN THE WRONG PRIORITY GROUP! In March of this year, I renewed my U2.com subscription, as I always do, without letting it lapse. In fact, I've been a paying fan club member since the Propaganda days in 1994. For whatever reason, this time I payed the normal $40 renewal fee on the same day U2.com told me to renew. It could have been the next day in a European time zone... this I do not remember. Still, it recognized that I would be paying the renewal price, not the full price. Then, when ticket presale codes for The Joshua Tree Tour 2017 started to roll out, I was put in the secondary presale group, rather than then primary (I think it was Wires over Red Hill, if I remember correctly). Obviously, this was very annoying, since I should have been put in the first group. Alas, the e+i Tour is upon us, I renewed at the renewal price, and I am still in the secondary presale group: iNNOCENCE. Not good! I called a customer service agent, they told me they would submit a support ticket, and to wait to be contacted. He did recognize that I paid the renewal price in March. Is there anything else I can do to fix this problem? I will be very surprised if customer service contacts me or even resolves this problem. So far, there has been zero movement on their end.