Horrible! I've been in the Fan Club for ~10 years. I maintain my membership partly for presale opportunities. I have such a sour taste in my mouth. TicketMaster takes most of the blame, but I blame you for not confirming that TM can handle the volume. Took me 95 minutes, and I had to settle on GA admission. I wanted to purchase more expensive packages, but the website would not let me. Subsequent to my purchase, I hear that TM is working on the problem. Well f-ing great! Too late. I blew my measley 2-ticket GA load already. I guess we are just cattle.