I've been trying to buy one GA ticket to MSG for July 18 since 10:00 a.m.
(I did secure one GA for the July 19 show in MSG.)
For the July 18 show, I think pretty much everything that COULD happen happened to me. I got the greyed-out screen. I got 'the your wait is 13 minutes, (then) 12 mintues (then) 11 minutes (etc. etc.) two different times and each time after 13 minutes, it said, "sorry, we can't process your request.' I kept searching over and over. It would then search for various times. 5 minutes. 1 minute. Every time - no ticket. A few times, it even searched with no time limit given and the circle kept going around and around. Somewhere in the mix of all that, I did "secure" one GA for July 18 (joy!!) - - then hit 'Buy' and it went to the next screen and I got an error message, making me reload (or go back) - - and either way, it lost the ticket.
It's now 5:15 at night and I still have no GA for July 18. I've spent nearly an entire day feeling quite useless because my day has been consumed trying for this one ticket again and again and again x 1000 - - when this felt like the most effective (and easy) way to get a ticket (or two) this tour.
If there's any way to help, I'd love it. (My code appears to not be the issue. I did use it once today for the July 19 show, but I still have one show left on it. Sometimes all day, it HAS 'rejected' the code when I try it, but if you keep trying it, you eventually get the green message that 'unlocks' the presale availability for you. That's odd, but my code isn't the issue - - ticket availability has been, it seems?!
Any possible help would be appreciated - - thanks so much!!
(Edit: I still keep trying and now all it says is: 'We are unable to process your request.') It's now 5:24 p.m. EST in the U.S.