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Presale code not accepted. (MERGED)


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UPDATE: Presale code has been accepted a number of times now, & the system finds me tickets that I accept, BUT when I press 'buy,' the system won't grab the tickets & take me to a screen to enter my card info - I wind up at this:

 

Gateway Timeout

The proxy server did not receive a timely response from the upstream server.

Reference #1.14ff4f17.1417708208.23e660bd

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UPDATE: Presale code has been accepted a number of times now, & the system finds me tickets that I accept, BUT when I press 'buy,' the system won't grab the tickets & take me to a screen to enter my card info - I wind up at this:

 

Gateway Timeout

The proxy server did not receive a timely response from the upstream server.

Reference #1.14ff4f17.1417708208.23e660bd

 

When I said it won't grab the tickets for me, I can tell it's trying - a little circle keeps going round & round, then I get the timeout note & have to start all over.

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Finally got presale code to work, took forever to find seats, then finally accepted fact I should just take what Ticketmaster gives me, click "buy"  Doesn't Work!!!!!!  Won't let me buy! Now can't get back in because presale code won't work again.  Ticketmaster SUCKS!!!!

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Finally got presale code to work, took forever to find seats, then finally accepted fact I should just take what Ticketmaster gives me, click "buy"  Doesn't Work!!!!!!  Won't let me buy! Now can't get back in because presale code won't work again.  Ticketmaster SUCKS!!!!

 

Same here. Over & over. Wonder if their system is kind of crashing due to heavy usage at this time.

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Please try this - it has worked for some:

Log off U2.com and TM
 
clear cookies and cache
 
close the browser and wait a few seconds
 
reopen the browser
 
log on again
 
try again
 
also, there are reports that via mobile site has better success... please try it too...
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Ticketmaster kicked me out around 9:59 for the Toronto Tuesday night show.. Easily got back in and could only find GA tickets.. the Ticketmaster site kept crashing when I was trying to pay for the tickets and I was freaking out until all of a sudden the payment confirmation popped up..  Very weird..just received the confirmation email...

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have your tried through the TOUR link?  Not sure if that will fix since it goes to TM anyways, but maybe? 

 

Thx for the suggestion. Tried & it's been telling me this forever: "Searching for tickets. If you refresh or leave this page - you'll lose your place in line!"

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Please try this - it has worked for some:

 

Log off U2.com and TM

 
clear cookies and cache
 
close the browser and wait a few seconds
 
reopen the browser
 
log on again
 
try again
 
also, there are reports that via mobile site has better success... please try it too...

 

 

Thx Max. Will do.

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Madison Square Garden takes you to Ticketmaster which is fine until you enter the presale code. Trying since 10:00 am & it's 10:06 am now.

whats the first 5 characters of your code - U215A or U215B

 

 

Sorry Bigwave! Just saw your question. It's U215A.

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Please try this - it has worked for some:

 

Log off U2.com and TM

 
clear cookies and cache
 
close the browser and wait a few seconds
 
reopen the browser
 
log on again
 
try again
 
also, there are reports that via mobile site has better success... please try it too...

 

 

 

VERY UNUSUAL PROBLEM: U2.com won't let me log off.

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