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Presales Update / Open Issues - PLEASE READ

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trying to get tickets for antwerp 13 october. on teleticketservice website i'm getting the error message 'the coupon code was not found'. impossible to get any further.

 

can anyone help?

 

resolved. I had clicked on the presales / experience link instead of presales / innocence link from the U2.com tours page. These links take you to two different pages on the ticketing agent's site, you can't then use an 'innocence' code on the 'experience' page (although nothing on the teleticketservice page tells you if you are on innocence and experience).

 

Maybe this info might help others having difficulties

Edited by braisim

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O2 LOndon, trying for 29 and 30 and AXS system keeps saying code invalid. And that is both for laptop browser or mobile.

 

IS THIS SERIOUS?

 

Any help? 

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I got myself another account to buy tickets for NY later today. Received the confirmation e-mail. But I can't login! So i can't see the presale code. Screenname = gebeur.
Need more info to help me out? Please mail me!! Gloria002@hotmail.com

Thanx a million!!!

 

 

Resolved (messages merged)

 

It's working!! I surfed to u2.com on a 'fresh' computer .. one that I have never used to login with either of my logins. entered login and password and this time it said: you haven't verified your e-mailaddres yet. I could choose to receive a new confirmation e-mail. got that in my inbox, clicked on the link ... logged in and it's working! I have no idea how to change my previous post (number 25)

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My girlfriend has registered for subscription but she says she can't login to u2.com at all. She's definitely got the correct login details correct and I've tried them too, copying and pasting from the confirmation. She was hoping to get GA for 26th October at o2 or seats failing that. Username is julesuk1975

 

RESOLVED (messages merged)

 

Yaye, sorted and she's got her tix!

 

Thanks to all who helped with probs for my other half this morning. She's a happy bunny.

Edited by bigwave

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Just to let you know that the administration team is checking these issues.

 

Please be assured that the team is working on it. Your chances of getting tickets as subscribers are not at risk...

 

We ask you for patience...

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im trying for Glasgow7th nov standing   got 2 codes both not invalid... having a panic attack!!   logged in and out numerous times rang ticketmaster recorded message saying tickets not on sale... help

 

 

RESOLVED (messages merged)

 

a_c

Keithy 

                     I've just bought for 7th and had choice for all ticket types.Did you go in via tour page on u2.com?

 

 

keithy

phew got them....  cleared all history etc turned laptop off and back on cleared all history etc again .. logged into ticketmaster then logged on to u2.com followed links and bobs yer uncle worked no probs   happy happy happy :-)   :-)

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Hi,


 


I updated my account, I received my invoice, but I have no code on the tour page. Normal?


Please help


 


I delete cookies and cache, close the browser, reopen it and log again.. I use IE FireFox Chrome, ohter PC, smartphone ... reboot ...I went to the bathroom, run, headstand ...


 


Thank


 


 


RESOLVED


 


It's OK now after 2h


 


Thank


Edited by bigwave

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My brother is still waiting for an email to confirm his subscription. He subscribed this morning and wants to participate in the pre-sale.

 

His username is hoorjasper290

 

Hope he can receive an email soon!

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I was trying to purchase 2 tickets for 30/10 concert in O2 and I keep getting that no seats are left for any category in venue, this is also relevant for the 29/10 show.

 

Please help me, I don't want the tickets to be sold out for me an my wife

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