Subscriber Johnbmc 2 Posted December 5, 2014 Subscriber Share Posted December 5, 2014 Went via U2.com "Tour" red "Pre-Sale" button for London O2 shows ....The access code entry point is viewable on Ticketmaster but they only sell VIP O2 packages ... the remainder are via O2 ticket vendor AXS ( i gave them my account details prior to 10.00am opening of sale) and their is no acces code entry prior to ticket selection (as far as i can tell)... can someone help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Link to post Share on other sites
Subscriber Jonny B1 0 Posted December 5, 2014 Subscriber Share Posted December 5, 2014 I can only think that the AXS 'system' does not like my pre-sale code as a consequence of attempting to have used it too many times - even though I don't actually have any tickets ! Link to post Share on other sites
Subscriber Jonny B1 0 Posted December 5, 2014 Subscriber Share Posted December 5, 2014 Went via U2.com "Tour" red "Pre-Sale" button for London O2 shows ....The access code entry point is viewable on Ticketmaster but they only sell VIP O2 packages ... the remainder are via O2 ticket vendor AXS ( i gave them my account details prior to 10.00am opening of sale) and their is no acces code entry prior to ticket selection (as far as i can tell)... can someone help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pretty much sums up my experience John. I am about to give up and do something better with my day. A shame really - as this has left a slightly sour taste. No problems in the past, going back to Zoo TV. C'est la vie. Link to post Share on other sites
Subscriber Jonny B1 0 Posted December 5, 2014 Subscriber Share Posted December 5, 2014 good luck and please update us. Been on hold ever since ! Apparently they're very busy at the moment.....!? Link to post Share on other sites
Subscriber Johnbmc 2 Posted December 5, 2014 Subscriber Share Posted December 5, 2014 Went via U2.com "Tour" red "Pre-Sale" button for London O2 shows ....The access code entry point is viewable on Ticketmaster but they only sell VIP O2 packages ... the remainder are via O2 ticket vendor AXS ( i gave them my account details prior to 10.00am opening of sale) and their is no acces code entry prior to ticket selection (as far as i can tell)... can someone help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pretty much sums up my experience John. I am about to give up and do something better with my day. A shame really - as this has left a slightly sour taste. No problems in the past, going back to Zoo TV. C'est la vie. Glad I'm not the only one .. no problems with previous tours .. I am going to do something better too! Link to post Share on other sites
Subscriber Ilan_ISR 0 Posted December 5, 2014 Author Subscriber Share Posted December 5, 2014 even on 360 which were very big shows ans big demand, i got tickets in no time.and i'm not even from Europe. something really stinks here.. Link to post Share on other sites
Subscriber Johnbmc 2 Posted December 5, 2014 Subscriber Share Posted December 5, 2014 Went via U2.com "Tour" red "Pre-Sale" button for London O2 shows ....The access code entry point is viewable on Ticketmaster but they only sell VIP O2 packages ... the remainder are via O2 ticket vendor AXS ( i gave them my account details prior to 10.00am opening of sale) and their is no acces code entry prior to ticket selection (as far as i can tell)... can someone help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pretty much sums up my experience John. I am about to give up and do something better with my day. A shame really - as this has left a slightly sour taste. No problems in the past, going back to Zoo TV. C'est la vie. Glad I'm not the only one .. no problems with previous tours .. I am going to do something better too! Tried to call AXS but engaged ... AXS UK Events supportUK@AXS.com 08448 24 48 24 For Sales and General Inquires 020 8463 3362 For Customer Services Contact Centre Hours: Monday - Friday 8:30am - 8pm Saturday 8:30am - 6pm Sunday 9am - 6pm Link to post Share on other sites
Subscriber kwaite 5 Posted December 5, 2014 Subscriber Share Posted December 5, 2014 (edited) Ilan_ISR: Did you try the VPN? (I had posted what BigWave suggested above). Maybe post in the Presale Issues thread and checkout the London thread from yesterday? I hope you get them!! Edited December 5, 2014 by kwaite Link to post Share on other sites
Subscriber Jonny B1 0 Posted December 5, 2014 Subscriber Share Posted December 5, 2014 Tunnelbear instantly made it work - utterly bizarre ! And when I'm sat in the UK I have no idea why that might be the case. Whoever made that suggestion - thank you very very much. Sadly my first two choices of date had become sold out by the time I'd downloaded tunnelbear - so it means hoping that I'll be able to take the day off work come October. 3hrs that took. There's got to be a better way..... Link to post Share on other sites
Subscriber Ilan_ISR 0 Posted December 5, 2014 Author Subscriber Share Posted December 5, 2014 what if i have a passport as in ID. will they accept it? i'm coming from Israel Link to post Share on other sites
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